Appendix: Business Process
This question bank verified by Studydeets
Questions Bank
- Business Driven TechnologyIdentifying Competitive AdvantagesStrategic Initiatives for Implementing Competitive AdvantagesMeasuring the Success of Strategic InitiativesOrganizational Structures That Support Strategic InitiativesValuing Organizational InformationStoring Organizational Information-DatabasesAccessing Organizational Information-Data WarehouseEnabling the Organization-Decision MakingExtending the Organization-Supply Chain ManagementBuilding a Customer-Centric Organization-Customer Relationship ManagementIntegrating the Organization From End to End-Enterprise Resource PlanningCreating Innovative OrganizationsEbusinessCreating Collaborative PartnershipsIntegrating Wireless Technology in BusinessDeveloping Software to Streamline OperationsMethodologies for Supporting Agile OrganizationsManaging Organizational ProjectsDeveloping a 21st-Century OrganizationAppendix: Business BasicsAppendix: Business ProcessAppendix: Hardware and Software BasicsAppendix: Mis InfrastructuresAppendix: Networks and TelecommunicationsAppendix: Information SecurityAppendix: EthicsAppendix: Operations ManagementAppendix: Sustainable Mis InfrastructuresAppendix: Business IntelligenceAppendix: Global Information SystemsAppendix: Global Trends
Question 1
Free
Multiple Choice
What is a business process?
Choose correct answer/s
A standardized set of activities that accomplish a specific task, such as processing a customer's order.
The result in a product or service that is received by an organization's external customer.
An invisible process to the external customer but essential to the effective management of the business which includes goal setting, day-to-day planning, performance feedback, rewards, and resource allocation.
The attempts to understand and measure the current process, and make performance improvements accordingly.
Check answer
Question 2
Free
Multiple Choice
What is the continuous process improvement model?
Choose correct answer/s
A standardized set of activities that accomplish a specific task, such as processing a customer's order.
The result in a product or service that is received by an organization's external customer.
An invisible process to the external customer but essential to the effective management of a business.
The attempts to understand and measure the current process, and make performance improvements accordingly.
Check answer
Question 3
Free
Multiple Choice
Which of the following is not one of the three key steps involved in business process improvement?
Choose correct answer/s
Measure what matters to most customers.
Monitor the performance of key individuals.
Assign accountability for process improvement.
Monitor the performance of key business processes.
Check answer
Question 4
Free
Multiple Choice
Which of the following is not one of the important characteristics of business processes?
Choose correct answer/s
The processes have internal users
The processes have external users
The processes occur only within organizations
The processes occur across organizations
Check answer
Question 5
Free
Multiple Choice
Which of the following is one of the important characteristics of business processes?
Choose correct answer/s
The process is cross-departmental
The process is based on how work should be done across organizations
The process occurs only within organizations
The process has internal users only
Check answer
Question 6
Multiple Choice
What is the analysis and redesign of workflow within and between enterprises?
Choose correct answer/s
Customer facing process
Business process reengineering
Continuous process improvement
Business process management
To unlock the question
Question 7
Multiple Choice
What attempts to understand and measure the current process,and make performance improvements accordingly?
Choose correct answer/s
Customer-facing process
Business process reengineering
Continuous process improvement model
Business process management
To unlock the question
Question 8
Multiple Choice
What is the activity of creating a detailed flow chart or process map of a work process showing its inputs,tasks,and activities,in a structured sequence?
Choose correct answer/s
Business process modeling
Business process model
Business process management
Business process reengineering
To unlock the question
Question 9
Multiple Choice
What is a graphic description of a process,showing the sequence of process tasks,which is developed for a specific purpose and from a selected viewpoint?
Choose correct answer/s
Business process modeling
Business process model
Business process management
Business process reengineering
To unlock the question
Question 10
Multiple Choice
Business process modeling (or mapping)is the activity of creating a detailed flow chart or process map of a work process showing:
Choose correct answer/s
Inputs, tasks, and activities in a structured sequence
Resources, tasks, and inputs in a structured sequence
Resources, timeframes, and tasks in a structured sequence
Inputs, tasks, and costs in a structured sequence
To unlock the question
Question 11
Multiple Choice
A set of one or more process models details the many functions of a system or subject area with graphics and text and its purpose is to:
Choose correct answer/s
Focus attention on the process model interfaces
Expose process detail quickly and in a controlled manner
Encourage inaccuracies in describing the process model
All of these
To unlock the question
Question 12
Multiple Choice
What integrates all of an organization's business process to make individual processes more efficient?
Choose correct answer/s
Business process modeling
Business process model
Business process management
Business process reengineering
To unlock the question
Question 13
Multiple Choice
Which of the following is not a business process term?
Choose correct answer/s
Business process
Business process model
Business process model tools
Business process reengineering
To unlock the question
Question 14
Multiple Choice
What is used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization?
Choose correct answer/s
Business process modeling
Business process model
Business process management tools
Business process reengineering
To unlock the question
Question 15
Multiple Choice
Which of the following represent the managerial approach to reengineering projects?
Choose correct answer/s
Define the scope, plan, evaluate, analyze, approve, execute
Define the scope, evaluate, analyze, plan, approve, execute
Define the scope, analyze, evaluate, plan approve, execute
Varies depending on the project
To unlock the question
Question 16
Multiple Choice
What is a standardized set of activities that accomplishes a specific task,such as processing a customer's order?
Choose correct answer/s
Transaction
Business process
Expense
Marketing
To unlock the question
Question 17
True/False
Business process management tools are used to create an application that is helpful in designing business process models and also helpful in simulating,optimizing,monitoring,and maintaining various processes that occur within an organization.
Choose correct answer/s
True
False
To unlock the question
Question 18
True/False
Business process management (BPM)integrates all of an organization's business process to make individual processes more efficient.BPM can be used to solve a single glitch or to create one unifying system to consolidate a myriad of processes.
Choose correct answer/s
True
False
To unlock the question
Question 19
True/False
Business process reengineering is the analysis and redesign of workflow within and between enterprises.
Choose correct answer/s
True
False
To unlock the question
Question 20
Short Answer
Business process modeling (or __________ )is the activity of creating a detailed flow chart or process map of a work process showing its inputs,tasks,and activities,in a structured sequence.
To unlock the question