Appendix: Operations Management

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Questions Bank

Business Driven Technology
Identifying Competitive Advantages
Strategic Initiatives for Implementing Competitive Advantages
Measuring the Success of Strategic Initiatives
Organizational Structures That Support Strategic Initiatives
Valuing Organizational Information
Storing Organizational Information-Databases
Accessing Organizational Information-Data Warehouse
Enabling the Organization-Decision Making
Extending the Organization-Supply Chain Management
Building a Customer-Centric Organization-Customer Relationship Management
Integrating the Organization From End to End-Enterprise Resource Planning
Creating Innovative Organizations
Ebusiness
Creating Collaborative Partnerships
Integrating Wireless Technology in Business
Developing Software to Streamline Operations
Methodologies for Supporting Agile Organizations
Managing Organizational Projects
Developing a 21st-Century Organization
Appendix: Business Basics
Appendix: Business Process
Appendix: Hardware and Software Basics
Appendix: Mis Infrastructures
Appendix: Networks and Telecommunications
Appendix: Information Security
Appendix: Ethics
Appendix: Operations Management
Appendix: Sustainable Mis Infrastructures
Appendix: Business Intelligence
Appendix: Global Information Systems
Appendix: Global Trends

All Questions

Question 1

Free

Multiple Choice

What is the creation of goods and services using the factors of production including land,labor,capital,entrepreneurship,and knowledge?

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Operations Management

Productions Management

Transformation process

Production

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Question 2

Free

Multiple Choice

Which of the following is not a factor of production when creating goods and services?

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Entrepreneurship

Capital

Knowledge

Manufacturing

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Question 3

Free

Multiple Choice

Which of the following is an example of a goods or a service?

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Dental/Medical Records

DVDs

Downloadable MP3s

All of these

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Question 4

Free

Multiple Choice

What describes all of the activities managers do to help companies create goods?

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Operations Management

Production Management

Transformation process

Production

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Question 5

Free

Multiple Choice

What is the management of systems or processes that convert or transform resources into goods and services?

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Operations Management

Production Management

Transformation process

Production

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Question 6

Multiple Choice

What is often referred to as the technical core and is the actual conversion of inputs to outputs?

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Operations Management

Production Management

Transformation process

Production

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Question 7

Multiple Choice

Which of the following interacts with each phase in the conversion of inputs to outputs?

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Services

Goods

Control

Information

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Question 8

Multiple Choice

Which of the following statements is true?

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Companies produce goods only without services

Companies produce services only without goods

Companies typically sell product packages, with a combination of goods and services

None of these

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Question 9

Multiple Choice

Which of the following refers to value-added?

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Describes the difference between the cost of outputs and the value of price of inputs

Describe the similarities between the cost of inputs and the value of price of outputs

Describes the difference between the cost of inputs and the value of price of outputs

Any of these depending on the situation

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Question 10

Multiple Choice

When does OM primarily increase value-added?

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During the input process

During the transformation process

During the output process

None of these

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Question 11

Multiple Choice

Which of the following activities is within the scope of OM?

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Forecasting

Motivating employees

Scheduling

All of these

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Question 12

Multiple Choice

Which of the following activities is not within the scope of OM?

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Locating facilities

Training employees

Transportation planning

Capacity planning

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Question 13

Multiple Choice

Which of the following describes the outcome of OM decisions?

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Many possible alternatives

Have varying impacts on revenue

Have varying impacts on expenses

All of these

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Question 14

Multiple Choice

OM information systems can answer all of the following questions,except:

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What resources will be needed?

Where the funding will come to support the effort?

When each resource will be needed?

Who will perform the work?

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Question 15

Multiple Choice

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

Choose correct answer/s

UPS

Trek Bike Manufacturer

Frontier Airlines

None of these

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Question 16

Multiple Choice

Which of the following is not a type of operational planning?

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Strategic planning

Transformation planning

Tactical planning

Operational planning and control

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Question 17

Multiple Choice

Which type of operational planning uses materials requirement planning systems?

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Strategic planning

Tactical planning

Operational planning and control

All of these depending on the industry

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Question 18

Multiple Choice

Which type of operational planning uses global inventory management systems?

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Strategic planning

Tactical planning

Operational planning and control

All of these depending on the industry

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Question 19

Multiple Choice

Which type of operational planning uses inventory management and control systems?

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Strategic planning

Tactical planning

Operational planning and control

All of these depending on the industry

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Question 20

Multiple Choice

Which type of operational planning uses distribution management systems?

Choose correct answer/s

Strategic planning

Tactical planning

Operational planning and control

All of these depending on the industry

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