According to a 2015 survey by the Society of Human Resource Management (SHRM) what percentage of employees indicate high levels of job satisfaction?
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23%
43%
63%
88%
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Question 2
Free
Multiple Choice
According to a recent survey by the Society of Human Resource Management (SHRM) what was given as the most important factor leading to job satisfaction among employees?
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positive relationship with boss
respectful treatment
job performance
pay and benefits
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Question 3
Free
Multiple Choice
Attitudes are ______ .
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simple/straightforward
impossible to measure
complex
unimportant in organizational life
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Question 4
Free
Multiple Choice
What is defined as "a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor"?
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emotion
demeanor
mood
attitude
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Question 5
Free
Multiple Choice
Which of the following is not a component of attitudes?
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cognitive
affective
relational
behavioral
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Question 6
Multiple Choice
Which of the following components of attitude is a statement of belief about something?
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affective
cognitive
behavioral
demonstrative
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Question 7
Multiple Choice
Which of the following component of attitude is the emotional part?
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affective
behavioral
cognitive
demonstrative
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Question 8
Multiple Choice
Which of the following component of attitude is an intention to act?
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affective
behavioral
cognitive
demonstrative
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Question 9
Multiple Choice
The three components of attitude are ______ .
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unimportant
typically unrelated and converge
typically related and converge
typically related and divergent
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Question 10
Multiple Choice
Francisco wants to ensure his employees' attitudes about the mission of his organization are positive. Which of the following suggestions could improve his employees' attitudes?
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Tell employees what their attitude should be.
Leave them alone to think what they want.
Fire disagreeing employees.
Let employees state perceptions of the organization during a team meeting.
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Question 11
Multiple Choice
Maria wants to change her students' thoughts about cheating on her exam in a management class. Which of the following suggestions could help change their attitudes?
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Simply tell them not to cheat.
Give examples of what cheating is.
Have them read an honor code prior to the exam.
Let them take the exam without observing them.
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Question 12
Multiple Choice
What is defined as the incompatibility between two or more attitudes or between attitudes and behaviors?
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affective confusion
cognitive dissonance
thought diversity
behavioral conundrum
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Question 13
Multiple Choice
Karen is experiencing cognitive dissonance as it relates to feelings about her new job and her family. Which of the following reactions is she likely to experience?
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She will be motivated to make a change in one or both of these areas.
She will ignore the cognitive dissonance.
She will not consider potential rewards in her new job.
She will reduce her influence on her job and her family.
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Question 14
Multiple Choice
Which of the following is an important reason we should care about work-related attitudes?
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Helps to understand people's reactions to their work and leaders.
To realize we are unable to change attitudes.
They are not related to behaviors that organizations care about.
They do not contribute to well-being and life satisfaction.
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Question 15
Multiple Choice
Which of the following is defined as an employee's desire to remain a member of an organization?
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job satisfaction
organizational behavior
organizational commitment
turnover intent
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Question 16
Multiple Choice
Research has shown organizational commitment is positively related to ______ .
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absenteeism
stress
job satisfaction
turnover
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Question 17
Multiple Choice
Which of the following is a contingency factor influencing the relationship between attitudes and behaviors?
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lack of correspondence
social pressure
limited accessibility
instability
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Question 18
Multiple Choice
Kyle is interested in his subordinates attitudes related to how much they trust him as a supervisor. He could best approach this by ______ .
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asking how much they trust their coworkers
asking how much they trust all leaders within the organization
asking how much they trust him specifically
not asking his employees, just observing their behavior
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Question 19
Multiple Choice
How is social pressure related to the relationship between attitudes and behaviors?
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Social pressure weakens this relationship.
Social pressure strengthens this relationship.
Social pressure is unrelated to this relationship.
Social pressure attenuates this relationship.
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Question 20
Multiple Choice
Being asked frequently about an attitude increases the link to behavior. This is related to which contingency factor?