Business Intelligence, Knowledge Management, And Analytics

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Question 1
Free
Multiple Choice

Knowledge management is the process that generates, captures, codifies and __________ knowledge across an organization in order to achieve a competitive advantage.

Choose correct answer/s
A

Analyzes

B

Transfers

C

Applies

D

Limits

E

Saves

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Question 2
Free
Multiple Choice

An organization's only sustainable competitive advantage lies in:

Choose correct answer/s
A

The data warehouse.

B

The creation of unrealistic expectations.

C

The employees' knowledge and how they apply that knowledge to business problems.

D

The use of business intelligence.

E

The business processes.

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Question 3
Free
Multiple Choice

This allows individuals to own their creativity and innovation in a way similar to owning physical property.

Choose correct answer/s
A

Intellectual property

B

Open source license agreement

C

Economies of scale

D

Intellectual capital

E

Patents

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Question 4
Free
Multiple Choice

Business analytics fuel ________ decision making.

Choose correct answer/s
A

social

B

fact-based

C

profit-driven

D

intuition-based

E

top-down

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Question 5
Free
Multiple Choice

Unlike other baseball teams at the time, the Oakland A's used this to manage the team and carry themselves to the playoffs.

Choose correct answer/s
A

Players with lots of determination

B

Young players with the willingness to play

C

Factual data

D

High player salaries

E

High batting averages

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Question 6
Multiple Choice

Knowledge that has been identified, captured, and leveraged to produce higher-value goods or services or some other competitive advantage for the firm is called:

Choose correct answer/s
A
Information
B
Intellectual capital
C
Competitive advantage data
D
Business intelligence
E
System data
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Question 7
Multiple Choice

All of the following are main processes of knowledge management EXCEPT:

Choose correct answer/s
A
The generation of knowledge
B
The capturing of knowledge
C
The absorption of knowledge
D
The codification of knowledge
E
The transfer of knowledge
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Question 8
Multiple Choice

These are collections of data designed to support management decision making, and sometimes serve as repositories of organizational knowledge.

Choose correct answer/s
A
Data-marts
B
Data containers
C
Data warehouses
D
Data storage centers
E
RAID
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Question 9
Multiple Choice

________________ is hard to explain, hard to transfer, and highly personal to the source.

Choose correct answer/s
A
Data
B
Tacit knowledge
C
Implicit knowledge
D
Explicit knowledge
E
Information
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Question 10
Multiple Choice

IT is traditionally focused on _________________________ .

Choose correct answer/s
A
data
B
tacit knowledge
C
implicit knowledge
D
explicit knowledge
E
information
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Question 11
Multiple Choice

All of the following are common elements of a BI system EXCEPT for:?

Choose correct answer/s
A
Reporting
B
Dashboards
C
Querying
D
Supply chain management
E
Scorecards
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Question 12
Multiple Choice

________________ is the process of analyzing data warehouses for "gems".

Choose correct answer/s
A
Data combing
B
Data translation
C
Data mining
D
Data searching
E
Data manipulation
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Question 13
Multiple Choice

_______________ includes the movement from tacit knowledge to explicit knowledge.

Choose correct answer/s
A
Externalization
B
Socialization
C
Internalization
D
Combination
E
Appropriation
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Question 14
Multiple Choice

This is an ad-hoc codification system that manages tags for annotating and categorizing content.

Choose correct answer/s
A
Collaborative data store
B
Folksonomy
C
Data mart
D
Socio-content
E
Social Network
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Question 15
Multiple Choice

All of the following are examples of socialization EXCEPT for:

Choose correct answer/s
A
Sharing war stories
B
Apprenticeships
C
Conferences
D
Non-structured activities, like an office party or lunch discussion
E
Project management
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Question 16
Multiple Choice

Capital One found ________ in combination with business analytics to be a very low-cost way to design and develop new products and services for customers.

Choose correct answer/s
A
Socialization
B
Experimentation
C
Absorption
D
Externalization
E
Globalization
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Question 17
Multiple Choice

By utilizing business analytics, a company can learn which one of the following?

Choose correct answer/s
A
Which products are moving slowly versus which products are moving quickly
B
Which products have been sold in the past 3 months
C
Who is likely to buy the product in a given period of time
D
Where each product sits (warehouse, store or factory location)
E
The suppliers who contributed to the manufacturing of the product
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Question 18
Multiple Choice

All of the following are components of business analytics EXCEPT for:

Choose correct answer/s
A
A data repository
B
Software tools
C
Project stakeholders
D
Data driven environment
E
A skilled workforce
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Question 19
Multiple Choice

This company approach is one in which facts are gathered and analyzed as the first step in decision making.

Choose correct answer/s
A
Information-driven management
B
Hierarchical structure
C
Network structure
D
Evidence-based management
E
Social analytics
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Question 20
Multiple Choice

This is the term used to describe the techniques and technology that make it possible to deal with very large volumes of information that are created and stored for analysis.

Choose correct answer/s
A
Data warehouse
B
Database
C
Big data
D
Data analytics
E
Business intelligence
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