Communication

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Question 1
Free
Multiple Choice

Which types of nurses make the best communicators with patients?

Choose correct answer/s
A

Those who learn effective psychomotor skills

B

Those who develop critical thinking skills

C

Those who like different kinds of people

D

Those who maintain perceptual biases

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Question 2
Free
Multiple Choice

A nurse believes that the nurse-patient relationship is a partnership and that both are equal participants. Which term should the nurse use to describe this belief?

Choose correct answer/s
A

Critical thinking

B

Authentic

C

Mutuality

D

Attend

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Question 3
Free
Multiple Choice

A nurse wants to present information about flu immunizations to the older adults in the community. Which type of communication should the nurse use?

Choose correct answer/s
A

Public

B

Small group

C

Interpersonal

D

Intrapersonal

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Question 4
Free
Multiple Choice

A nurse is using therapeutic communication with a patient. Which technique will the nurse use to ensure effective communication?

Choose correct answer/s
A

Interpersonal communication to change negative self-talk to positive self-talk

B

Small group communication to present information to an audience

C

Electronic communication to assess a patient in another city

D

Intrapersonal communication to build strong teams

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Question 5
Free
Multiple Choice

A nurse is standing beside the patient's bed. Nurse: How are you doing?
Patient: I don't feel good.
Which element will the nurse identify as feedback?

Choose correct answer/s
A

Nurse

B

Patient

C

How are you doing?

D

I don't feel good.

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Question 6
Multiple Choice

A nurse is sitting at the patient's bedside taking a nursing history. Which zone of personal space is the nurse using?

Choose correct answer/s
A
Socio-consultative
B
Personal
C
Intimate
D
Public
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Question 7
Multiple Choice

A smiling patient angrily states, "I will not cough and deep breathe." How will the nurse interpret this finding?

Choose correct answer/s
A
The patient's denotative meaning is wrong.
B
The patient's personal space was violated.
C
The patient's affect is inappropriate.
D
The patient's vocabulary is poor.
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Question 8
Multiple Choice

The nurse asks a patient where the pain is, and the patient responds by pointing to the area of pain. Which form of communication did the patient use?

Choose correct answer/s
A
Verbal
B
Nonverbal
C
Intonation
D
Vocabulary
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Question 9
Multiple Choice

A patient has been admitted to the hospital numerous times. The nurse asks the patient to share a personal story about the care that has been received. Which interaction is the nurse using?

Choose correct answer/s
A
Nonjudgmental
B
Socializing
C
Narrative
D
SBAR
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Question 10
Multiple Choice

Before meeting the patient, a nurse talks to other caregivers about the patient. Which phase of the helping relationship is the nurse in with this patient?

Choose correct answer/s
A
Preinteraction
B
Orientation
C
Working
D
Termination
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Question 11
Multiple Choice

During the initial home visit, a home health nurse lets the patient know that the visits are expected to end in about a month. Which phase of the helping relationship is the nurse in with this patient?

Choose correct answer/s
A
Preinteraction
B
Orientation
C
Working
D
Termination
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Question 12
Multiple Choice

A nurse and a patient work on strategies to reduce weight. Which phase of the helping relationship is the nurse in with this patient?

Choose correct answer/s
A
Preinteraction
B
Orientation
C
Working
D
Termination
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Question 13
Multiple Choice

A nurse uses SBAR when providing a hands-off report to the oncoming shift. What is the rationale for the nurse's action?

Choose correct answer/s
A
To promote autonomy
B
To use common courtesy
C
To establish trustworthiness
D
To standardize communication
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Question 14
Multiple Choice

A patient was admitted 2 days ago with pneumonia and a history of angina. The patient is now having chest pain with a pulse rate of 108. Which piece of data will the nurse use for "B" when using SBAR?

Choose correct answer/s
A
Having chest pain
B
Pulse rate of 108
C
History of angina
D
Oxygen is needed
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Question 15
Multiple Choice

A patient just received a diagnosis of cancer. Which statement by the nurse demonstrates empathy?

Choose correct answer/s
A
"Tomorrow will be better."
B
"This must be hard news to hear."
C
"What's your biggest fear about this diagnosis?"
D
"I believe you can overcome this because I've seen how strong you are."
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Question 16
Multiple Choice

A nurse is taking a history on a patient who cannot speak English. Which action will the nurse take?

Choose correct answer/s
A
Obtain an interpreter.
B
Refer to a speech therapist.
C
Let a close family member talk.
D
Find a mental health nurse specialist.
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Question 17
Multiple Choice

A nurse is using SOLER to facilitate active listening. Which technique should the nurse use for R?

Choose correct answer/s
A
Relax
B
Respect
C
Reminisce
D
Reassure
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Question 18
Multiple Choice

An older-adult patient is wearing a hearing aid. Which technique should the nurse use to facilitate communication?

Choose correct answer/s
A
Chew gum.
B
Turn off the television.
C
Speak clearly and loudly.
D
Use at least 14-point print.
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Question 19
Multiple Choice

When making rounds, the nurse finds a patient who is not able to sleep because of surgery in the morning. Which therapeutic response is most appropriate?

Choose correct answer/s
A
"You will be okay. Your surgeon will talk to you in the morning."
B
"Why can't you sleep? You have the best surgeon in the hospital."
C
"Don't worry. The surgeon ordered a sleeping pill to help you sleep."
D
"It must be difficult not to know what the surgeon will find. What can I do to help?"
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Question 20
Multiple Choice

Which situation will cause the nurse to intervene and follow up on the nursing assistive personnel's (NAP) behavior?

Choose correct answer/s
A
The nursing assistive personnel is calling the older-adult patient "honey."
B
The nursing assistive personnel is facing the older-adult patient when talking.
C
The nursing assistive personnel cleans the older-adult patient's glasses gently.
D
The nursing assistive personnel allows time for the older-adult patient to respond.
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