Questions Bank
Board
Institutions
Stakeholders
Top management
Stockholders
Employees
Customers
Society
Government
Society
Employees
Stockholders
Identification of stakeholders
Understanding the stakeholders' specific claims vis-à-vis the firm
Incorporating all the claims of various stakeholders into the mission with equal emphasis
Coordination of the claims with other elements of the company mission
Are always in sync
Are never resolved
Must be ignored
Often conflict