Decision Making, Learning, Creativity, And Entrepreneurship

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Question 1
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Decision making is the process by which managers respond to opportunities and threats to make determinations about organizational goals and courses of action.

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Question 2
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Decision making in response to threats occurs when managers search for ways to improve organizational performance to benefit customers, employees, and other stakeholder groups.

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Question 3
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Intuitive decisions require time and effort and result from careful information gathering.

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Question 4
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When uncertainty exists, the probabilities of alternative outcomes cannot be determined and future outcomes are unknown.

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Question 5
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Generating creative alternatives to solve problems may require managers to abandon their existing mind-sets.

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Question 6
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The key to a good assessment of the alternatives is to define the opportunity or threat exactly.

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Question 7
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The tendency of managers to ignore critical information is not as serious as the existence of incomplete information.

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Question 8
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Escalating commitment is the tendency of decision makers to overestimate their ability to control activities and events.

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Question 9
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The illusion of control causes managers to overestimate the odds of a favorable outcome and, consequently, to make inappropriate decisions.

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Question 10
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Groupthink causes the unintended effect of discouraging individuals from raising issues that run counter to majority opinion.

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Question 11
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Allowing individuals to develop a sense of personal mastery is detrimental to organizational learning.

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Question 12
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Brainstorming is a group problem-solving technique in which managers meet face-to-face to generate and debate a wide variety of alternatives from which to make a decision.

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Question 13
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To avoid production blocking that occurs during brainstorming, the nominal group technique is often used.

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Question 14
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A skunkworks is a group of intrapreneurs who are deliberately separated from the normal operation of an organization to encourage them to devote all their attention to developing new products.

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Question 15
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The higher the level of intrapreneurship in a firm, the higher the level of learning and innovation.

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Question 16
Multiple Choice

_________ is the process that managers use to deal with opportunities and threats by analyzing the options and making determinations, or decisions, about specific organizational goals and courses of actions.

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A
Groupthink
B
Intuition
C
Decision making
D
Bounded rationality
E
Heuristics
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Question 17
Multiple Choice

Decisions that are based on rules and guidelines are known as ______ decisions.

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A
brainstormed
B
heuristic
C
programmed
D
intuitive
E
creative
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Question 18
Multiple Choice

When paper supplies reach a minimum level, Ethan makes a call to the supplier to order more paper.What type of decision does this represent?

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A
brainstormed decision
B
heuristic decision
C
programmed decision
D
intuitive decision
E
creative decision
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Question 19
Multiple Choice

Barbara, a school superintendent, hires an additional teacher whenever the student enrollment in a grade goes beyond 35.This can be classified as a(n) _____ decision.

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A
programmed
B
heuristic
C
brainstormed
D
intuitive
E
creative
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Question 20
Multiple Choice

Maria, a supervisor at a petrochemical plant, asks the plant superintendent to hire an additional worker whenever overtime hours for the previous month increase by more than 15 percent over the headcount.What type of decision is this?

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A
intuitive
B
groupthink
C
satisficing
D
programmed
E
bounded
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