Designing Adaptive Organizations

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MANAGEMENT
The History of Management
Organizational Environments and Cultures
Ethics and Social Responsibility
Planning and Decision Making
Organizational Strategy
Innovation and Change
Global Management
Designing Adaptive Organizations
Managing Teams
Managing Human Resource Systems
Managing Individuals and a Diverse Workforce
Motivation
Leadership
Managing Communication
Control
Managing Information
Managing Service and Manufacturing Operations

All Questions

Question 1

Free

Multiple Choice

_____ is the vertical and horizontal configuration of departments, authority, and jobs within a company.

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Organizational index

Organizational engineering

Organizational orientation

Organizational structure

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Question 2

Free

Multiple Choice

_____ is a method of subdividing work and workers into separate organizational units that take responsibility for completing particular tasks.

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Reengineering

Departmentalization

Decentralization

Class reconstruction

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Question 3

Free

Multiple Choice

Which of the following statements is true of functional departmentalization?

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It allows work to be done by highly qualified specialists.

It is likely to lead to faster decision making as companies grow.

It causes duplication of resources, which often results in higher costs.

It is a hybrid structure in which two or more forms of departmentalization are used together.

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Question 4

Free

Multiple Choice

In the context of organizational structures, which of the following forms of departmentalization lowers costs by reducing duplication?

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Functional departmentalization

Customer departmentalization

Geographic departmentalization

Product departmentalization

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Question 5

Free

Multiple Choice

Jasemach Inc., a machinery manufacturing company, has organized its labor force into separate divisions for procurement, marketing, accounting, sales, transportation, and production. Given this information, which of the following organizational structures is Jasemach Inc. most likely following?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 6

Multiple Choice

The manager of Flogymki, a newly opened continental restaurant, decides to organize the restaurant's labor force into separate divisions for purchases, serving, home delivery, accounting, cooking, etc. Given this information, which of the following organizational structures does the restaurant manager intend to implement at Flogymki?

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Product departmentalization

Functional departmentalization

Customer departmentalization

Geographic departmentalization

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Question 7

Multiple Choice

Larry, a human resources executive at Printopress, caters to the human resources needs of other departments in the company, such as printing, publishing, marketing, accounting, and transportation. In this scenario, which of the following types of organizational structures does Printopress most likely follow?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 8

Multiple Choice

Sharon works in the travel division of Weston Inc., a software company, and is responsible for arranging the travel documents of the employees who travel to other countries for official purposes. The documents are sorted based on the different divisions of the company, such as marketing, sales, training, and production. Given this information, which of the following organizational structures does Weston Inc. most likely follow?

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Geographic departmentalization

Product departmentalization

Customer departmentalization

Functional departmentalization

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Question 9

Multiple Choice

Jonamser Bank has separate legal, marketing, finance, and human resources divisions. Each of these units has qualified specialists pertaining to the concerned department. Given this information, which of the following organizational structures does Jonamser Bank most likely follow?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 10

Multiple Choice

Bridget's Gifts, a gift store in Janville, has four departments: flowers and soft toys, cards and e-cards, metal collectibles, and photo albums and scrapbooks. These departments are responsible for manufacturing their own commodities. In this scenario, Bridget's Gifts most likely uses _____ to organize its work and employees into separate units.

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matrix departmentalization

functional departmentalization

product departmentalization

customer departmentalization

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Question 11

Multiple Choice

Which of the following is an advantage of product departmentalization?

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It allows managers and workers to specialize in one area of expertise.

It makes cross-department coordination less problematic.

It reduces costs by reducing duplication.

It results in slower decision making by managers and workers.

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Question 12

Multiple Choice

LifeAura, a lifestyle accessories store, organizes its workforce into different divisions such as home décor, sports, clothing, and electronics. In this scenario, which of the following organizational structures does LifeAura most likely follow?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 13

Multiple Choice

Clanacotta, a designing firm, organizes its workforce into departments based on the service the department provides, such as web designing, magazine designing, and portfolio publishing. In this scenario, Clanacotta most likely follows _____ .

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functional departmentalization

customer departmentalization

product departmentalization

geographic departmentalization

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Question 14

Multiple Choice

Willie is the production manager of the sterile ophthalmic formulations division of Pharmogrep, a pharmaceutical manufacturing company. Other divisions in the company include sterile otic formulations, nonsterile nasal formulations, and nonsterile otic formulations. In this scenario, which of the following organizational structures does Pharmogrep most likely follow?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 15

Multiple Choice

Aisletton, an electronic gadgets manufacturer, organizes its workforce into various departments based on the service the department provides. These departments include cell phones, gaming consoles, television sets, cameras, and watches. In this scenario, Aisletton most likely follows _____ .

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functional departmentalization

geographic departmentalization

customer departmentalization

product departmentalization

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Question 16

Multiple Choice

Ballooshu, a large dairy cooperative, organizes its labor force into different divisions for the manufacture of butter, cheese, cultured dairy, frozen desserts, ice cream, milk, and milk powder. In this scenario, which of the following organizational structures does Ballooshu most likely follow?

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Functional departmentalization

Product departmentalization

Customer departmentalization

Geographic departmentalization

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Question 17

Multiple Choice

Which of the following is a similarity between functional departmentalization and product departmentalization?

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Both allow managers and workers to specialize in one area of expertise.

Both allow managers and workers to develop a broad set of experiences related to an entire product line.

Both make it difficult for top managers to assess work-unit performance.

Both result in increased costs due to high levels of duplication.

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Question 18

Multiple Choice

The primary disadvantage of customer departmentalization is:

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that it leads to slower decision making.

that it leads to duplication of resources.

the tremendous managerial skills required to coordinate between different departments.

the loss of control over the quality of work done by different departments.

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Question 19

Multiple Choice

Calcunick, a travel agency, organizes its labor force into departments based on the category of clients the respective department serves. These departments include individual travel, couple travel, family travel, and group travel. In this scenario, Calcunick most likely follows _____ .

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functional departmentalization

product departmentalization

customer departmentalization

geographic departmentalization

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Question 20

Multiple Choice

Shmature, a law firm, organizes its staff into various departments depending on the type of clients it deals with. These departments include federally incorporated organizations, sole proprietorships, partnerships, limited liability companies, and corporations. In this scenario, Shmature most likely follows _____ .

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functional departmentalization

customer departmentalization

product departmentalization

geographic departmentalization

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