Designing And Controlling Global Marketing Systems

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Question 1
Free
Multiple Choice

The purpose of a global brand audit is _____________________________ .

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A

to conduct a SWOT analysis

B

to learn about a firm's strengths and weaknesses via segmentation analysis

C

to discover financial irregularities in a company's marketing programs

D

to determine if a firm's sales revenues are properly taxed

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Question 2
Free
Multiple Choice

Successful leaders of global marketing organizations must deftly navigate _________________________________ .

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A

the marketing mix

B

the Foreign Corrupt Practices Act

C

corporate culture

D

organization,control,and leadership

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Question 3
Free
Multiple Choice

Because Procter and Gamble is a global marketer of consumer products and boasts a wide variety of end-user markets,its marketing organizational format is ____________________________ .

Choose correct answer/s
A

matrix

B

product

C

region

D

production process

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Question 4
Free
Multiple Choice

A product-based organization would be most likely to feature _______________________________________________ .

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A

conflict arising from dual reporting relationships and slower decision-making

B

knowledge of regional market conditions and cultural preferences that highlight standardization opportunities

C

the flexibility to quickly respond to changing market needs and competitive pressures

D

a structure based on the processes performed by an organization that provides clear lines of communication and task management

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Question 5
Free
Multiple Choice

Jenatech LLC is a global firm whose markets include North America,the European Union,South America,and the Middle East.Its headquarters locations in Chicago,Paris,Brasilia,and Dubai are each veritable beehives of activity,where strategic planning,control,and coordination of marketing for each specific market area occur.Jenatech employs a ___________________ organizational format.

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A

region-based

B

product-based

C

function-based

D

matrix

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Question 6
Multiple Choice

Regional organizational formats work best for companies _______________________________________________ .

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A
that require a simple and easy to grasp and navigate structure with clear lines of communication and task management
B
that attempt to adapt to the multi-dimensional global business environment
C
with a limited number of products and similar global market segments
D
that are global marketers of consumer products and reach a wide variety of end-user markets
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Question 7
Multiple Choice

Organizational formats that are based on the processes performed by an organization are referred to as _______________ organizational structures.

Choose correct answer/s
A
matrix
B
product
C
regional
D
functional
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Question 8
True/False

Once companies reach a critical mass of diverse products and customers,the functional organizational format is the most likely to be adopted.

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True
False
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Question 9
Multiple Choice

Rudolph is a Product Manager for Global Gesellschaft,GmbH.He manages the cosmetics product line across markets,and reports to the Director of Marketing for personal care.However,his responsibilities also include the management of Global Gesellschaft's outsourcing activities,where he liaises with the VP of Operations.As might be imagined,Rudolph has occasional difficulties establishing his daily to-do list! Global Gesellschaft operates with a __________________________ organizational format.

Choose correct answer/s
A
matrix
B
product
C
function
D
region
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Question 10
True/False

Because of the success of matrix organizations in managing global marketing,most MNCs continue to operate using this structure.

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True
False
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Question 11
Multiple Choice

In which organizational format might the following comment be most likely overheard? "Lau Seng Kong wants me to complete next year's sales forecast for microprocessors produced in our Singapore plant.Ming Wo wants me to suggest a strategy for moving our microprocessor production facilities.I can't do a forecast for the Singapore plant if we're eliminating production there,can I?"

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A
function-based
B
region-based
C
product-based
D
matrix
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Question 12
Multiple Choice

Starbucks' revamped organizational strategy was ___________ based.

Choose correct answer/s
A
product
B
region
C
function
D
matrix
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Question 13
Multiple Choice

All of the following reflect the benefits of Starbucks' revised organizational structure except __________________________ .

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A
record operating margins in the first quarter of 2011
B
a stronger level of support for partner development, coaching and accountability
C
the ability to position key executives closer to customers and partners
D
the addition of many new Starbucks locations to the firm's store portfolio to better serve customers
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Question 14
Multiple Choice

According to Kim,Acito and Rusetski,infrastructural minimalists would be most likely to prefer an organization that ________________________ .

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A
mixes standardized elements with localized ones
B
localize strategy
C
incorporates globally dispersed, but functionally limited subsidiaries dependent on the central office
D
grants individual subsidiaries wide geographic coverage and autonomy
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Question 15
Multiple Choice

Organizations where individual subsidiaries are granted wide geographic coverage and autonomy are likely to be preferred by _________________________ .

Choose correct answer/s
A
global marketers
B
tactical coordinators
C
infrastructural minimalists
D
MNCs
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Question 16
Multiple Choice

Dell Computers' recent reorganization moved the business-to-business division from a _______________ -based organization to a _____________________ - based organization.

Choose correct answer/s
A
function, customer
B
region, customer
C
region, function
D
product, customer
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Question 17
True/False

As a response to mounting global competition,firms form global marketing teams which support the development of global competitive advantage but are not key decision makers in the process.

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True
False
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Question 18
True/False

Born global firms are successful in international expansion largely due to their ability to construct organizational hierarchies similar to larger MNCs.

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True
False
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Question 19
Multiple Choice

Adaptability,entrepreneurship and a strong reliance on technology are some of the hallmarks of the _____________________ .

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A
larger global hierarchies
B
multinational corporation
C
born-global firm
D
function-based organization
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Question 20
Multiple Choice

Kwan Lee's Pan-Pacific marketing team has been able to respond quickly to the rapidly changing nature of her region's digital media as a prime means of communication.Unfortunately,her team is challenged by the fact that its colleagues in Europe and North America have advanced digital marketing capabilities that can't be implemented in her area.Kwan Lee is struggling with the balance of ______________________ versus ________________________ .

Choose correct answer/s
A
local customization, global consistency
B
global prioritization, local accountability
C
flexibility, continuity and expertise
D
collaborative decision-making, organizational simplicity
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