Starbucks' strategy in China involves _______________________________ .
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changing the market's view of the product
adapting Starbucks' offerings to accommodate Chinese tastes
changing the market's view of the product as well as accommodating Chinese tastes
offering a purely Chinese food and beverage assortment targeted toward 'Chuppies'
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Question 2
Free
Multiple Choice
The product life cycle describes _______________________________ .
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the product, price, place and promotion elements of marketing
the course a product's sales and profits takes over its lifetime, from its introduction to its final withdrawal from the market
a particular product's shelf life
the evaluation, trial and adoption of a particular product
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Question 3
Free
Multiple Choice
Harmony is working on a prototype of a new resin chair to be marketed to the hospitality industry in the Middle East.Her chair is in the ______________ phase of the product life cycle.
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maturity
growth
introduction
research and development
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Question 4
Free
Multiple Choice
Raquel is not having a good day.She has a meeting with her boss in two hours,and has to tell him that her new product's sales have not yet covered the high development costs required to properly engineer it.Raquel's product is most likely in the __________________ phase of the product life cycle.
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growth
maturity
introduction
decline
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Question 5
Free
Multiple Choice
The product life cycle stage characterized by a swift increase in sales and growth in profit is the __________ phase.
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introduction
growth
maturity
profitability
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Question 6
True/False
During the introduction stage of the product life cycle,the company begins to offer a wider selection to stimulate demand for the specific brand.
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True
False
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Question 7
Multiple Choice
Consumers in Venezuela are familiar with the American brand of Natchez potato snacks due to initial marketing messages creating brand awareness for the product.Recently several local snack producers have launched alternatives to Natchez,and the company has shifted its promotional message to one with an emotional appeal suggesting that families who snack together stay together.In Venezuela,Natchez potato snacks are in the _________ phase of the product life cycle
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maturity
growth
introduction
decline
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Question 8
Multiple Choice
When marketers of wallpaper discovered that customers in North America used the product purely for decorating purposes,and customers in eastern Europe purchased the product primarily to cover flaws in the structure of aging housing stocks,they identified a difference in all of the following except _____________________________ .
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product use conditions
product use function
product utilization level
product use situation
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Question 9
Multiple Choice
The shape of the PLC curve in foreign markets is determined by ______________________________________ .
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the starting point, the take-off point and the rate at which acceptance occurs
the shape of the curve in the domestic market
whether the product is targeted to a consumer or business audience
the slope of the diffusion pattern before the starting point
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Question 10
True/False
The increase of the adoption rate after the take off point is mainly due to the interpersonal communication development (word-of-mouth)among the members of the foreign target segment.
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True
False
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Question 11
Multiple Choice
When Coca-Cola realized that consumers in Spain did not have large enough refrigerators to accommodate their two-liter bottle,they uncovered a problem with ____________________________ .
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product use conditions
product use function
product utilization level
use situation
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Question 12
Multiple Choice
As noted in your text,Nivea skin and beauty care products ________________________________ .
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occupy the growth phase of the product life cycle in Western Europe
are not targeted to emerging markets
occupy the maturity stage of the product life cycle worldwide
occupy the maturity stage of the product life cycle in Western Europe and the introductory or growth phases in emerging markets
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Question 13
True/False
The level of product knowledge that consumers in a particular market exhibit is an important criterion in defining marketing strategy.
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True
False
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Question 14
Multiple Choice
All of the following are true of a standardization strategy except __________________________________________ .
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it assumes the existence of a global or regional market
it is known to provide high levels of customer satisfaction across markets
it creates cost savings derived from standardized production and marketing activities
it calls for the development of similar marketing activities across national boundaries
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Question 15
Multiple Choice
Crawford Plumbing Products markets toilets to such diverse countries as Canada,Japan and Syria.For each market,the toilets are designed to accommodate differing levels of water pressure,technical installation capability and local customs and traditions that dictate design.Crawford's global strategy is one of __________________ .
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standardization
adaptation
mass customization
nationalization
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Question 16
True/False
The costs of manufacturing are high in the case of standardization and decrease when a company begins to adapt its products to local needs.
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True
False
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Question 17
Multiple Choice
The optimal level of standardization / adaptation is found __________________________________ .
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when customer satisfaction is at its lowest level
when customer satisfaction is at its zenith
when lost sales are minimized
when the combined costs of manufacturing and lost sales are at a minimum
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Question 18
True/False
The taste of confectioner Ferrero's Nutella spread is modified to meet local food cultures.
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True
False
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Question 19
True/False
If standardization is applied,development costs are often difficult to reabsorb due to the number of adaptations of the product's commercialization and promotion on an international level.
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True
False
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Question 20
Multiple Choice
Benefits from economies of scale in R&D,lower supply costs and experience economies accrue to the global strategy of ____________________ .