When people and profit intersect, from a sustainability perspective, which of the following areas is most impacted?
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Equitability
Sustainability
Bearability
Viability
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Question 2
Free
Multiple Choice
Which of the following phrases BEST defines the concept of sustainability, as set out by the United Nations Brundtland Commission:
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To reduce, minimize, and ideally eliminate pollution, thus preserving the planet and its resources for the benefit of not only today's generation but also the future.
To meet the needs of the present without compromising the ability of future generations to meet their needs.
To ensure that business and the community work together to preserve limited resources while also ensuring that business is appropriately rewarded for its efforts.
To foster an environment that satisfies the requirements of the triple bottom line-namely people, profit, and the planet-the keys to our future survival.
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Question 3
Free
Multiple Choice
Which of the following environmental initiatives/programs deals most specifically with the firm's environmental management system?
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The Kyoto Protocol
Responsible Care
ISO 14000
LEED certification
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Question 4
Free
Multiple Choice
Which of the following environmental initiatives/programs deals most specifically with building design and construction?
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The Kyoto Protocol
Responsible Care
ISO 14000
LEED certification
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Question 5
Free
Multiple Choice
Which of the following environmental initiatives/programs is an example of an industry-specific program aimed at improving environmental performance?
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The Kyoto Protocol
Responsible Care
ISO 14000
LEED certification
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Question 6
Multiple Choice
Which of the following approaches provides management with an appropriate tool for assessing the full impact from "seed to sewer" (from creation to disposal)?
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Life cycle analysis
Total cost of ownership
Trade-off analysis
Cost of quality analysis
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Question 7
Multiple Choice
Over which stage of the product's life cycle does operations management have the greatest amount of direct control?
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Extraction
Packaging/transportation
Usage
Disposal
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Question 8
Multiple Choice
BMW has introduced a program of covered scheduled maintenance for its cars.That is, when you bring in your vehicle for maintenance at a BMW dealership, BMW will cover the costs of everything (except for worn-out tires).This practice specifically targets which stage of the product life cycle?
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Extraction
Packaging/transportation
Usage
Disposal
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Question 9
Multiple Choice
Downcycling, as described in the chapter, is a critical consideration during which stage of the product life cycle?
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Extraction
Packaging/transportation
Usage
Disposal
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Question 10
Multiple Choice
Which of the following statements most accurately represents the challenge of being environmentally sustainable?
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The choices facing the firm are clear, and the obvious candidates for improvement can be easily identified.
It is not easy to be environmentally responsible since the choices facing management involve trade-offs.
Demands for environmental responsibility are driven by forces that can mostly be ignored.
Being environmentally responsible is simply a matter of complying with governmental regulations.
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Question 11
Multiple Choice
From an operations standpoint, sustainability means that:
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Profit is not an important goal.
A company should focus its efforts on reducing pollution.
Firms should pursue profit without damaging the environment or the well-being of future generations.
The firm must improve how it manages its people resources since these are important to the long-term survival of the firm.
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Question 12
Multiple Choice
Lean systems thinking in operations management can extend to sustainability in what way?
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Its focus on improving product quality.
Its focus on delivering products to customers faster.
Its focus on reducing waste of all types.
Its focus on product innovation.
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Question 13
Multiple Choice
A specific analysis of the total greenhouse gases caused directly or indirectly by a product is called:
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Carbon footprinting.
Life cycle analysis.
Life cycle waste assessment matrix.
Cap and trade.
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Question 14
Multiple Choice
The following environmentally responsible process/material matrix was developed for Zanda Corp.Zanda has determined that a score of 40 is its goal at this time, but efforts to lower its score will continue regardless.What is Zanda's current score, and what is your conclusion?
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53, Zanda is doing better than its goal.
53, Zanda is doing worse than its goal.
47, Zanda, is doing better than its goal.
47, Zanda is doing worse than its goal.
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Question 15
Multiple Choice
Walmart has announced that suppliers must attempt to improve their efforts in environmental management.In this announcement, Walmart could have included a requirement that suppliers meet the standards of:
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ISO 9000.
ISO 2011.
ISO 9002.
ISO 14000.
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Question 16
Multiple Choice
The "triple bottom line" suggests that efforts should be devoted to assessing the impact of activities on:
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People, profit, processes.
Profit, profit, profit.
People, planet, profit.
Profit, planet, processes.
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Question 17
Multiple Choice
Which of the following programs/initiatives strives to improve the lives of suppliers and their families?
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ISO 14000
Responsible Care
LEED
FairTrade
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Question 18
Multiple Choice
Which of the following is NOT a stakeholder, as considered from the P-People perspective of sustainability?
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Customers
Government
Workers
Investors
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Question 19
Multiple Choice
Which of the following sustainability issues has a significant impact on supply chain relationships?
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Culture
Common usage of lean systems
Location
Governmental regulations and tariffs
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Question 20
Multiple Choice
Which of the following best describes organizational culture?
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Organizational culture is easy to change.
Organizational culture is readily identified.
Organizational culture is becoming less important in today's environment (due to factors such as downsizing and outsourcing).
Organizational culture is critical to long-term success.