Foundations Of Organization Structure

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Question 1
Free
Multiple Choice

The term used to describe the degree to which tasks in an organization are subdivided into separate jobs is called ________ .

Choose correct answer/s
A

social clustering

B

bureaucracy

C

work specialization

D

centralization

E

departmentalization

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Question 2
Free
Multiple Choice

Which of the following statements is true regarding work specialization?

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A

Work specialization indicates to what degree will there be rules and formalized regulations to direct employees and managers.

B

Work specialization decreases the time spent in changing tasks.

C

Work specialization increases the cost of finding and training workers to do specific and repetitive tasks.

D

Work specialization decreases efficiency and productivity.

E

Work specialization hinders efficient use of employee skills.

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Question 3
Free
Multiple Choice

In the first half of the twentieth century, work specialization was seen as ________ .

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A

a means to encourage employee satisfaction

B

an effective solution to too much recentralization

C

an unending source of increased productivity

D

difficult to implement without automation technology

E

a frustrating cause of reduced efficiency

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Question 4
Free
Multiple Choice

The basis by which jobs are grouped is called ________ .

Choose correct answer/s
A

social clustering

B

span of control

C

work specialization

D

centralization

E

departmentalization

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Question 5
Free
Multiple Choice

A plant manager organizes a plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments. The plant is departmentalized on the basis of ________ .

Choose correct answer/s
A

target customer

B

product

C

function

D

geography

E

service

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Question 6
Multiple Choice

AgriProducers has customers all over the United States that need their soil and crops tested in their labs. The crops and soil are different in the various large areas of the nation, such as the West Coast and the Midwest. Which type of departmentalization would be best for AgriProducers?

Choose correct answer/s
A
functional
B
process
C
product
D
geographic
E
temporal
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Question 7
Multiple Choice

Procter & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________ .

Choose correct answer/s
A
function
B
process
C
geography
D
product
E
interest
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Question 8
Multiple Choice

Wiper Inc., a parts supplier, has separate departments for government aircraft and contracts, large commercial aircraft clients, and small personal aircraft clients. This is an example of departmentalization on the basis of ________ .

Choose correct answer/s
A
product
B
function
C
geography
D
customer
E
service
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Question 9
Multiple Choice

The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed ________ .

Choose correct answer/s
A
chain of command
B
path of power
C
span of control
D
line of responsibility
E
web of authority
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Question 10
Multiple Choice

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Choose correct answer/s
A
How many individuals can a manager efficiently and effectively direct?
B
To whom do individuals and groups report?
C
On what basis will jobs be grouped together?
D
To what degree are activities subdivided into separate jobs?
E
To what degree will there be rules and regulations to direct employees and managers?
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Question 11
Multiple Choice

Span of control is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Choose correct answer/s
A
On what basis will jobs be grouped together?
B
To whom do individuals and groups report?
C
To what degree will there be rules and regulations to direct employees and managers?
D
How many individuals can a manager efficiently and effectively direct?
E
To what degree are activities subdivided into separate jobs?
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Question 12
Multiple Choice

Which of the following terms refers to the rights inherent in a managerial position to give orders and expect them to be obeyed?

Choose correct answer/s
A
chain of command
B
authority
C
power
D
span of control
E
leadership
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Question 13
Multiple Choice

The principle of ________ helps preserve the concept of an unbroken line of authority.

Choose correct answer/s
A
span of control
B
departmentalization
C
cross-functionality
D
centralization
E
unity of command
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Question 14
Multiple Choice

According to the principle of unity of command, ________ .

Choose correct answer/s
A
managers should limit their oversight to a maximum of 12 employees
B
managers should oversee 1-4 employees on average
C
an individual should be directly responsible to only one supervisor
D
an organization should be departmentalized on the basis of functions
E
employees should report directly to two supervisors to maintain task balance
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Question 15
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-Which of the following statements, if true, would support the argument favoring increased span of control?

Choose correct answer/s
A
Mike's team consists of highly experienced and skilled labor.
B
Porco Rosso recently became the world's leading aircraft manufacturer.
C
Mike is receiving increasing complaints about interpersonal conflicts within the team.
D
Mike's team is highly dependent on his guidance, even on minor issues.
E
When additional workers were assigned to Mike on a previous occasion, it led to unfavorable results.
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Question 16
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-Which of the following statements, if true, would weaken the argument favoring increased span of control?

Choose correct answer/s
A
Mike has a reputation of handling interpersonal conflicts effectively.
B
Performance reports from the last few years show that teams that were monitored closely had higher productivity.
C
Porco Rosso recently launched its latest engine model, the PR-4.
D
Market trends indicate that the demand for aircraft is expected to increase substantially over the next few years.
E
When additional workers were assigned to Mike on a previous occasion, it led to favorable and productive results.
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Question 17
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-The ________ refers to the number of subordinates that a manager directs.

Choose correct answer/s
A
span of control
B
unity of command
C
chain of command
D
line of responsibility
E
leadership web
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Question 18
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-A ________ is consistent with recent efforts by companies to reduce costs, cut overhead, speed up decision making, increase flexibility, get closer to customers, and empower employees.

Choose correct answer/s
A
wider span of control
B
high degree of formalization
C
longer chain of command
D
lack of work specialization
E
high degree of centralization
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Question 19
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-A narrow span of control ________ .

Choose correct answer/s
A
encourages employee autonomy
B
is expensive because it adds levels of management
C
simplifies vertical communication
D
increases the speed of decision making
E
discourages overly tight supervision
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Question 20
Multiple Choice

Mike Morrell is a production supervisor in Porco Rosso, an aircraft manufacturing firm. After evaluating Mike's managerial capabilities, some members of the senior management feel that average productivity would improve if more workers were assigned to him. However, some managers are skeptical about Mike's ability to handle more workers.
-Anna's company needs to dramatically cut costs, speed decision making, and increase flexibility. Which of the following structural decisions will help her achieve the desired objectives?

Choose correct answer/s
A
increasing the span of control
B
decreasing the unity of command
C
increasing the degree of formalization
D
decentralizing management decisions
E
departmentalizing the company on the basis of products
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