Group Processes And Teams

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Questions Bank

What Is Organizational Behavior?
Personality and Person–Environment Fit
Emotions and Moods
Attitudes and Job Satisfaction
Perception, Decision Making, and Problem Solving
Leadership
Power and Politics
Motivation: Core Concepts
Motivation: Applications
Group Processes and Teams
Managing Conflict and Negotiation
Organizational Communication
Diversity and Cross-Cultural Adjustments
Organizational Culture
Leading Change and Stress Management

All Questions

Question 1

Free

Multiple Choice

According to the text, which of the following is a reason why the use of teams in organizations has increased over the past few decades?

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Leaders like teams better.

Teams thwart creative solutions.

Teams build commitment to the implementation of innovative ideas.

Teams are easier to manage than individuals.

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Question 2

Free

Multiple Choice

Which of the following is defined as a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable?

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organization

collaboration

team

group

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Question 3

Free

Multiple Choice

A work group interacts primarily to ______ .

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commit to a common purpose

share information with other members

be mutually accountable

share performance goals

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Question 4

Free

Multiple Choice

Trust among team members is perhaps more important than trust in ______ .

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direct reports

team leader

supervisor

organization

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Question 5

Free

Multiple Choice

The emphasis on leading teams, given that most organizations now use work teams to maximize organizational performance, is now recognized as a ______ .

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core competence

competitive strategy

synergy

learning strategy

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Question 6

Multiple Choice

Which of the following is defined as a performance goal that can be met by adding up individual contributions?

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synergy

collective effect

additive task

reciprocal interdependence

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Question 7

Multiple Choice

Which of the following is defined as a work project that reflects the contributions of everyone on the team?

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individualized effort

additive task

concerted effort

collective effect

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Question 8

Multiple Choice

Which of the following is described by people interacting primarily to share information with each other?

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work team

collaboration

work group

synergy

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Question 9

Multiple Choice

Alvin manages a service department of an automobile dealership which consists of 12 service advisers who report to him. Each service adviser meets with their own customers independently, and the contributions are summed for an overall customer rating of the dealership's service department. Which of the following best describes the type of collective that Alvin manages?

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work team

work group

collaboration

assembly of individuals

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Question 10

Multiple Choice

Which of the following occurs when the team can produce something beyond the sum of individual member contributions?

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synergy

collaboration

collective effort

work group

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Question 11

Multiple Choice

Harriet manages a task force assembled to brainstorm ideas for improving patient safety in a hospital. They depend highly on the participation of all members for success since each member contributes a unique perspective that influences the quality of the suggestions for patient safety. Which of the following best describes the type of collective that Harriet manages?

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work group

work team

assembly of individuals

collaborative

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Question 12

Multiple Choice

Which of the following is a team where there is typically no designated leader?

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Work group

Pseudoteam

Work team

Leaderless team

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Question 13

Multiple Choice

Which of the following can lead a work group to become a real team?

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a strong goal

performance challenge

individualized accountability

segregated effort

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Question 14

Multiple Choice

Which of the following is true regarding teams and goals?

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Goal setting reduces motivation and performance.

Vague and open-ended goals lead to specific team performance.

Team goals should be SMART.

Feedback on performance effects is relatively unimportant.

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Question 15

Multiple Choice

Grace wants to set goals for a team that she leads. She should remember to make the goals ______ .

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soon

manageable

difficult

measurable

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Question 16

Multiple Choice

Allowing team members to decide on how resources are distributed (a team regulatory process) increases ______ .

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SMART goals

job satisfaction

team performance

team satisfaction

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Question 17

Multiple Choice

Once a team has established its purpose, ______ emerge and have a powerful effect on team member attitudes and behaviors.

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team norms

SMART goals

team performance

team satisfaction

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Question 18

Multiple Choice

These rules that team members are expected to follow may be explicit and formally stated by the leader or members of the team, or they may be implicit.

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SMART goals

Norms

Written guidelines

Leadership rules

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Question 19

Multiple Choice

Project Aristotle at Google found that the most important specific norms in effective teams were ______ .

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demographics and personalities

norms and team norms

communication and empathy

implicit and explicit norms

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Question 20

Multiple Choice

One of the best ways that a leader can make norms explicit and clearly communicate them to team members is by engaging the team to ______ .

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develop a team charter

develop implicit team norms

develop individual goals

develop team building exercises

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