Health Care Quality

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Question 1
Free
Multiple Choice

Which statement is true regarding the patient's perception of his or her care?

Choose correct answer/s
A

Patent perception is just as important as the outcome of care.

B

Patient perception is insignificant compared to the outcome of care.

C

Patient satisfaction has no relation to quality of care.

D

Patient satisfaction is insignificant compared to the outcome of care.

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Question 2
Free
Multiple Choice

Two nurses are discussing health care quality. They agree which event contributes to increased health care quality?

Choose correct answer/s
A

Magnet status hospitals

B

Fewer adverse events

C

Collaboration of multiple health care agencies

D

Increased patient education

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Question 3
Free
Multiple Choice

A student nurse is talking with his instructor. The student asks how quality of care is evaluated. What is the best response by the instructor?

Choose correct answer/s
A

"Quality of care is evaluated by the patient getting well."

B

"Quality of care is evaluated on the basis of process and outcomes."

C

"Quality of care is evaluated by the physician's assessment."

D

"Quality of care is evaluated by the patient's satisfaction."

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Question 4
Free
Multiple Choice

What are two major foci of The Joint Commission (TJC) in the delivery of health care?

Choose correct answer/s
A

Cost containment; safety

B

Safety; quality

C

Quality; assessment

D

Assessment; evaluation

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Question 5
Free
Multiple Choice

A student nurse and clinical instructor are discussing quality in health care. The instructor knows the student understands when the student makes which statement?

Choose correct answer/s
A

"Quality is apparent in all health care."

B

"Quality is an outcome of health care."

C

"Quality is seen and unseen in health care."

D

"Quality is achieved by collaboration in health care."

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Question 6
Multiple Choice

The focus of quality health care should be on which of the following items? (Select all that apply.)

Choose correct answer/s
A
Excellent services
B
Comprehensive communication
C
Private hospital rooms
D
Health team collaboration
E
Culturally competent care
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Question 7
Multiple Choice

What are the major attributes of health care quality? (Select all that apply.)

Choose correct answer/s
A
Conforms to standards
B
Sound decision making
C
High acuity patients
D
Low health care costs
E
Identifies adverse events
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