Human Resource Management

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Managers and Managing
The Evolution of Management
Values, Attitudes, Emotions, and Culture: The Manager As a Person
Ethics and Social Responsibility
Managing Diverse Employees in a Multicultural Environment
Managing in the Global Environment
Decision Making, Learning, Creativity, and Entrepreneurship
The Manager As a Planner and a Strategist
Value Chain Management: Functional Strategies for Competitive Advantage
Managing Organizational Structure and Culture
Organizational Control and Change
Human Resource Management
Motivation Performance
Leadership
Effective Groups and Teams
Promoting Effective Communication
Managing Conflict, Politics, and Negotiation
Used Advanced Information Technology to Increase Performance

All Questions

Question 1

Free

True/False

Human resource management (HRM) includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

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Question 2

Free

True/False

A human resource management system is a part of the organizational architecture that managers develop to use resources efficiently and effectively.

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Question 3

Free

True/False

Disadvantages of outsourcing include increased costs and increased flexibility.

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Question 4

Free

True/False

Cost saving is a major reason why managers engage in offshoring.

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Question 5

Free

True/False

Instead of hiring an accountant, J&K Consultants decide to contract with a local accounting firm for their accounting needs.This is an example of outsourcing.

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Question 6

True/False

An organization that selects students by conducting career fairs on college campuses is using internal recruitment.

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Question 7

Short Answer

Promising employees are required to undergo various training programs that focus on the skills required to become an effective manager in their respective fields in the future.This is called development.

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Question 8

True/False

In simulations, learning occurs in the work setting as employees perform their job tasks.

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Question 9

True/False

Performance feedback is the process by which managers share performance appraisal information with their subordinates so the subordinates have an opportunity to reflect on their own job performance.

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Question 10

True/False

Trait appraisals have the advantage over behavioral appraisals in giving employees clear information about what they are doing right and wrong and how they can improve their performance.

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Question 11

True/False

A subjective appraisal is based on a manager's perceptions.

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Question 12

True/False

Benefits are determined by a number of factors such as characteristics of the organization and the job and levels of performance.

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Question 13

True/False

A high pay level may benefit an organization that is pursuing excellent customer service.

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Question 14

True/False

Labor relations are the activities managers engage in to ensure that they have effective working relationships with the workers' unions that represent their employees' interests.

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Question 15

True/False

Using grievance procedures, workers who believe they are not being fairly treated are allowed to voice their concerns and have their interests represented by the union.

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Question 16

Multiple Choice

_____ includes all the activities managers engage in to attract and retain employees and to ensure that they perform at a high level and contribute to the accomplishment of organizational goals.

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Product management

Human resource management

Total quality management

Distribution management

Customer relationship management

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Question 17

Multiple Choice

Which of the following components of the HRM system focuses on attracting and hiring employees who have the abilities and skills and have had the experiences to help the organization achieve its goals?

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training and development

labor relations

recruitment and selection

performance appraisal

feedback

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Question 18

Multiple Choice

Davidson Software Technologies believes in hiring only the best programmers in the industry.As a result, it uses a comprehensive hiring process that involves testing and interviewing dozens of highly qualified professionals before hiring.This is an example of which of the following components of the HRM system?

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training and development

labor relations

recruitment and selection

performance appraisal

performance feedback

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Question 19

Multiple Choice

Managers at Way Fowler Inc.ensure that new recruits receive on-the-job coaching by experienced employees who serve as mentors and advisers to them.This is an example of which of the following components of the HRM system?

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training and development

recruitment and selection

labor relations

performance appraisal

feedback

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Question 20

Multiple Choice

Which of the following components of the HRM system focuses on ensuring employees learn and build the skills and abilities needed to perform their jobs effectively in the present as well as in the future?

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recruitment and selection

labor relations

performance appraisal

performance feedback

training and development

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