Motivation is an external force on the person that causes him or her to engage in specific behaviours.
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Question 2
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Persistence is an element of motivation.
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Question 3
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Learned capabilities refer to the skills and knowledge that you have actually acquired.
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Question 4
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Aptitudes are natural talents that help individuals learn specific tasks more quickly and perform them better than other people.
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Question 5
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Learned capabilities are skills and knowledge that you possess. Therefore, they do not diminish over time when not in use.
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Question 6
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Competencies refer to the extent to which people understand the job duties assigned to or expected of them.
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Question 7
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According to the MARS model, ability is the most important force influencing individual behaviour and results.
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Question 8
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Competencies refer to the complete set of motivations, abilities, role perceptions, and situational factors that contribute to job performance.
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Question 9
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The MARS model identifies the four main factors that influence individual behaviour
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Question 10
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According to the MARS model of individual behaviour and performance, employee performance will remain high even if one of the four factors significantly weakens.
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Question 11
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Providing training is a person-job matching strategy
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Question 12
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One person-job matching strategy is to select applicants whose existing competencies best fit the required task.
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Question 13
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A recent global study suggests that most employees do not lack role clarity.
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Question 14
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Role clarity is essential for coordination with co-workers and other stakeholders.
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Question 15
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Companies can improve employee role perceptions by describing the employee's assigned tasks clearly and providing meaningful performance feedback.
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Question 16
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Situational factors are working conditions within the employee's control.
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Question 17
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While there may be many varieties of individual behaviours, most can be organized into five categories:
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Question 18
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Task performance refers to goal-directed behaviours under the individual's control that support organizational objectives.
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Question 19
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Proficient task performance refers to how well employees modify their thoughts and behaviour to align with and support a new or changing environment.
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Question 20
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Organizational citizenship behaviours are usually described clearly in job descriptions.