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Question 1
Free
Multiple Choice

Which of the following describes ERP systems?

Choose correct answer/s
A

ERP systems provide a foundation for collaboration between departments.

B

ERP systems enable people in different business areas to communicate.

C

ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance.

D

All of these.

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Question 2
Free
Multiple Choice

What is at the heart of any ERP system?

Choose correct answer/s
A

Information

B

Employees

C

Customers

D

Database

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Question 3
Free
Multiple Choice

What are several different types of software that sit in the middle of and provide connectivity between two or more software applications?

Choose correct answer/s
A

Middleware

B

Automated business process

C

Ebusiness infrastructure

D

All of these

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Question 4
Free
Multiple Choice

What represents a new approach to middleware by packaging together commonly used functionality,such as providing prebuilt links to popular enterprise applications,which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

Choose correct answer/s
A

Middleware

B

Enterprise application integration middleware

C

Automated business process

D

Ebusiness infrastructure

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Question 5
Free
Multiple Choice

Who are the primary users of SCM systems?

Choose correct answer/s
A

Sales, marketing, customer service

B

Accounting, finance, logistics, and production

C

Customers, resellers, partners, suppliers, and distributors

D

All of these

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Question 6
Multiple Choice

What are the primary business benefits of an ERP system?

Choose correct answer/s
A
Sales forecasts, sales strategies, and marketing campaigns.
B
Market demand, resource and capacity constraints, and real-time scheduling.
C
Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution.
D
All of these
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Question 7
Multiple Choice

Which of the following is a component ERP vendors offer to differentiate themselves in the marketplace?

Choose correct answer/s
A
Accounting.
B
CRM.
C
Sales.
D
Human resources.
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Question 8
Multiple Choice

Who are the primary users of ERP systems?

Choose correct answer/s
A
Sales, marketing, customer service
B
Accounting, finance, logistics, and production
C
Customers, resellers, partners, suppliers, and distributors
D
All of these
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Question 9
Multiple Choice

Which application's primary business benefits include sales forecasts,sales strategies,and marketing campaigns?

Choose correct answer/s
A
CRM
B
SCM
C
ERP
D
All of these
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Question 10
Multiple Choice

Which application's primary business benefits include market demand,resource and capacity constraints,and real-time scheduling?

Choose correct answer/s
A
CRM
B
SCM
C
ERP
D
All of these
To unlock the question
Question 11
Multiple Choice

Which application's primary business benefits include forecasting,planning,purchasing,material management,warehousing,inventory,and distribution?

Choose correct answer/s
A
CRM
B
SCM
C
ERP
D
All of these
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Question 12
Multiple Choice

Which application are employees most likely to use?

Choose correct answer/s
A
CRM
B
SCM
C
ERP
D
All of these
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Question 13
True/False

In the past,departments made decisions independently of each other.

Choose correct answer/s
True
False
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Question 14
True/False

When a user enters or updates information in one ERP module,it is immediately and automatically updated throughout the entire system.

Choose correct answer/s
True
False
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Question 15
Short Answer

Integrations are achieved by using ___________ .

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Question 16
Short Answer

Sales,marketing,and customer service are the primary users of ______ systems.

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Question 17
Short Answer

Accounting,finance,logistics,and production are the primary users of ___________ systems.

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Question 18
Essay

Describe the role information plays in enterprise resource planning systems.

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Question 19
Essay

Explain the business value of integrating supply chain management,customer relationship management,and enterprise resource planning systems.

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Question 20
Essay

Compare middleware and enterprise application integration middleware.

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