Job Performance

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Questions Bank

What Is Organizational Behavior?
Job Performance
Organizational Commitment
Job Satisfaction
Stress
Motivation
Trust, Justice, and Ethics
Learning and Decision Making
Personality and Cultural Values
Ability
Teams: Characteristics and Diversity
Teams: Processes and Communication
Leadership: Power and Negotiation
Leadership: Styles and Behaviors
Organizational Structure
Organizational Culture

All Questions

Question 1

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True/False

Evaluating an employee's performance based on results alone provides the best picture of which employees are worth more to an organization.

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Question 2

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True/False

Routine task performance can involve employee responses to task demands that are novel, unusual, or, at the very least, unpredictable.

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Question 3

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Adaptive task performance involves employee responses to task demands that are novel, unusual, or, at the very least, unpredictable.

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Question 4

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True/False

Employees' performance of routine task behaviors is becoming increasingly important as globalization, technological, advances, and knowledge-based work increase the pace of change in the workplace.

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Question 5

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True/False

Creative task performance is the degree to which individuals develop ideas or physical outcomes that are both novel and useful.

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Question 6

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Creative task performance is a behavior that is only valuable in jobs such as artist and inventor.

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Question 7

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O*NET captures the "numerous small decisions" that separate the most effective organizations from their competitors.

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Question 8

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Citizenship behavior is defined as voluntary employee activities that may or may not be rewarded.

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Question 9

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Interpersonal citizenship behavior is most important when people work in large groups.

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Question 10

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Organizational citizenship behaviors benefit the larger organization by supporting and defending the company, working to improve its operations, and being especially loyal to it.

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Question 11

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Property deviance refers to behaviors that harm the organization's assets and possessions.

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Question 12

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Wasting resources is the most common form of production deviance.

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Question 13

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Political deviance refers to behaviors that intentionally harm the organization's assets and possessions.

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Question 14

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Sometimes the best task performers engage in counterproductive behavior.

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Question 15

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In addition to being more cognitive, knowledge work tends to be more structured and static in nature.

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Question 16

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Service work contexts place a greater premium on high levels of citizenship behavior and low levels of counterproductive behavior.

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Question 17

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The MBO approach involves collecting performance information not just from the supervisor but from anyone else who might have firsthand knowledge about the employee's performance behaviors.

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Question 18

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Very few 360-degree feedback systems ask employees to provide ratings of their own performance.

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Question 19

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Forced ranking systems can force managers to give bad evaluations to good performers.

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Question 20

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Social networking sites and their applications can be used to monitor employee performance.

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