According to a global survey by Edelman, how many people recommend a trusted business to a friend or colleague?
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92%
79%
59%
30%
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Question 2
Free
Multiple Choice
According to a global survey by Edelman, how many people criticize distrusted companies on line?
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58%
38%
42%
8%
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Question 3
Free
Multiple Choice
According to Yukl's definition of leadership, leadership is a ______ .
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trait
skill
behavior
process
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Question 4
Free
Multiple Choice
The essence of leadership is ______ .
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an influence process
manipulating others
planning strategies
training employees
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Question 5
Free
Multiple Choice
According to the text, leadership directs individuals and groups toward achieving ______ .
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group conflict
organizational goals
status quo
individuals' demands
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Question 6
Multiple Choice
According to Bennis' distinction between leaders and managers, leaders ______ .
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imitate others
rely on control
challenge the status quo
do things right
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Question 7
Multiple Choice
Sally starts a company and she knows that for her business to be successful she needs ______ .
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managers only
leaders only
neither leaders nor managers
both leaders and managers
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Question 8
Multiple Choice
The roles of leaders and managers ______ .
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are identical
are not related at all
overlap to some extent
are unimportant to organizational behavior
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Question 9
Multiple Choice
Tom can switch between control and inspiration as the situation demands, Tom is a ______ .
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manager
managerial leader
leader
magician
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Question 10
Multiple Choice
Which of the following leadership theories emphasizes adaptability of the leader to change their behavior depending on the follower's ability to perform a specific task?
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situational leadership
transactional leadership
authentic leadership
humble leadership
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Question 11
Multiple Choice
Susan is a new manager and interested in truly becoming a leader at the top level of her organization. In order to learn more, she should focus on research related to ______ .
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administration
visionary leadership
systems analysis
transactional leadership
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Question 12
Multiple Choice
The full-range leadership development model depicts leadership as a(n) ______ .
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impossibility
static process
continuum
management skill
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Question 13
Multiple Choice
How is transformational leadership related to transactional leadership in the full-range leadership development model?
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They are unrelated.
Transformational leadership is built on the foundation of transactional leadership.
They are one and the same.
Transactional leadership is built on the foundation of transformational leadership.
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Question 14
Multiple Choice
Transactional leaders motivate followers through ______ .
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inspiration
role-modeling
inclusion
rewards
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Question 15
Multiple Choice
JoAnn motivates followers through corrective actions, she can be described as a ______ .
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charismatic leader
visionary leader
transactional leader
transformational leader
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Question 16
Multiple Choice
Jamal gives rewards depending on the actions of his followers. Jamal is demonstrating which of the following types of leadership in the full-range model of leadership?
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Laissez-faire
Contingent reward
Management-by-exception, passive
Management-by-exception, active
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Question 17
Multiple Choice
Joseph consistently looks for errors to correct and corrects them. Joseph is demonstrating which of the following types of leadership in the full-range model of leadership?
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Management-by-exception, active
Management-by-exception, passive
Laissez-faire
Contingent reward
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Question 18
Multiple Choice
Leaders who demonstrate management-by-exception (passive) behaviors ______ .
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inspire followers
do not look for errors but correct them when they find them
actively look for errors and correct them when they find them
avoid leadership activity
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Question 19
Multiple Choice
Laissez-faire leadership is ______ .
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more effective than transformational leadership
actively looking for corrective opportunities
near avoidance of leadership
inspirational to others
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Question 20
Multiple Choice
Which of the following is one of the four I's of transformational leadership?