Leading Teams

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Question 1
Free
Multiple Choice

 A(n) _____ is defined as a group of two or more people with complementary skills who are committed to working together to achieve a specific objective.

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A

unit

B

system

C

team

D

silo

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Question 2
Free
Multiple Choice

 Which of the following statements about teams and work groups is true?

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A

All teams may not be a work group, but all work groups are necessarily teams.

B

Unlike teams, work groups are not effective at achieving a group's goals.

C

Teams are better than work groups when the task is complex and sophisticated.

D

Teams tend to have a clearer structure than work groups.

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Question 3
Free
Multiple Choice

 The factor that differentiates work groups from teams is that work groups

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A

possess the authority to manage their own work processes.

B

involve individual accountability and clearly defined leadership.

C

involve individuals working together to achieve a common goal.

D

are preferred when the task is complex and sophisticated.

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Question 4
Free
Multiple Choice

 A task is considered complex when

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A

it involves a lot of uncertainty about possible outcomes.

B

additional information is not needed to understand the task.

C

standardized procedures are present to conduct the task.

D

there are no subtasks that require a range of skills and knowledge.

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Question 5
Free
Multiple Choice

 The extent to which group members need to work with and rely on each other to produce the collective work of the group is referred to as

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A

task complexity.

B

individual accountability.

C

task interdependence.

D

conformity.

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Question 6
Multiple Choice

 Which of the following is a characteristic of teams?

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A
They deal with simple tasks.
B
Members work independently on tasks.
C
They have clear task objectives.
D
There is no specific timeline for task completion.
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Question 7
Multiple Choice

 Which of the following statements is true of team composition?

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A
All members should necessarily agree on how a problem has to be solved.
B
Team members should not be open to new ideas as they might cause confusion.
C
It is not necessary for teams to be composed of members with a common purpose.
D
Effective teams include members with technical and interpersonal skills.
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Question 8
Multiple Choice

 Which of the following statements about team size is true?

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A
The optimal size of a team ranges from 20-30.
B
It is generally better to have too many than too few members.
C
As the size of a team increases beyond 20 members, the tendency to collaborate increases.
D
Team size should reflect the nature of the task.
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Question 9
Multiple Choice

 Tom, the head of human resources, is working on an important project for which he develops a team of five middle-level managers, each coming from a different department, including finance, IT, marketing, logistics, and production. The five managers will be reporting to Tom, who heads the team, and will coordinate among themselves to complete the project on time. This scenario shows that

Choose correct answer/s
A
the managers belong to a functional team.
B
Tom has formed a horizontal team.
C
Tom has formed a geographically distributed team.
D
the managers belong to a self-directed team.
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Question 10
Multiple Choice

 Which of the following is the best example of a vertical team?

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A
Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed.
B
Kevin, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project.
C
Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls and e-mails to interact with each other.
D
Mike, the project manager, developed a team of middle managers from the marketing, finance, and production departments to work on a project together.
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Question 11
Multiple Choice

 _____ teams are composed of a manager and his or her subordinates in the formal chain of command, usually in one functional department.

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A
Collocated
B
Vertical
C
Cross-functional
D
Self-directed
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Question 12
Multiple Choice

 Which of the following is the best example of a collocated team?

Choose correct answer/s
A
Mike, the project head, developed a team of middle managers from the marketing, finance, and production departments to work on a project together. 
B
Tom, a manager in the marketing department, had Jim and Jake, team members from the same department, reporting to him on the progress of an ongoing project.
C
Jane, Jack, and Maria, as members of a team, use a significant amount of face-to-face communication to make operating decisions.
D
Sam, Ben, and Nick are team members working from three different locations on the same project, reporting to their project manager through telephone calls and e-mails. 
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Question 13
Multiple Choice

 Which of the following is the best example of a self-directed team?

Choose correct answer/s
A
Mike, the project head, developed a team of middle managers from the marketing, finance, and production departments to work on a project together.
B
Tom, a manager in the marketing department, had Jim and Jake, team members from the same department,  reporting to him on the progress of an ongoing project.
C
Sam, Ben, and Nick are team members working from three different locations on the same project, reporting to their project manager through telephone calls and e-mails.
D
Jane, Jack, and Maria, as members of a team, have the authority and responsibility to make decisions and to participate in processes that help the team succeed.
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Question 14
Multiple Choice

 Which of the following is the best example of a geographically distributed team?

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A
Jane, Jack, and Maria, team members with different cultural backgrounds, are responsible for contributing information to a project based on cultural diversity.
B
Mike, a project head, developed a team of middle managers from the marketing, finance, and production departments to work on a project together.
C
Sam, Ben, and Nick are team members working from three different locations on the same project, relying mainly on telephone calls, e-mails, and videoconferencing to interact with each other.
D
Tom, a manager in the marketing department, had Jim and Jake, project members who came from another country, reporting to him on the progress of an ongoing project.
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Question 15
Multiple Choice

 Which of the following statements is true of diverse teams?

Choose correct answer/s
A
Diverse team members generally lack complementary information and expertise.
B
Collocated teams tend to be more diverse than geographically distributed teams.
C
Dysfunctional conflicts are less likely to be experienced by diverse teams.
D
Diverse team members tend to produce more creative and innovative solutions over the long term.
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Question 16
Multiple Choice

 Which of the following is the best example of a team in the storming stage of development?

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A
A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent
B
A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member
C
A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions
D
A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies
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Question 17
Multiple Choice

 Which of the following teams is the best example of a team in the norming stage of development?

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A
A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions
B
A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member
C
A team that has completed its task and dispersed, with some members feeling sad at the separation from the team on which they have been so dependent
D
A team that comes together and team members get to know about their tasks and responsibilities and each of their team member's competencies
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Question 18
Multiple Choice

 Which of the following teams is the best example of a team in the adjourning stage of development?

Choose correct answer/s
A
A team with members sharing their personal opinion with others and group members being more open to one another's ideas and suggestions
B
A team with members arguing with each other due to interpersonal issues arising from differences in the perspectives of each team member
C
A team with some members feeling sad and some feeling relief but ready to move on to the next challenge
D
A team with members getting to know their tasks and responsibilities and each of their team member's competencies
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Question 19
Multiple Choice

 Kevin is leading a team whose members came together and got to know about their tasks and responsibilities, and got an idea about each of their team member's competencies.Which of the following should Kevin typically do during this stage of team development?

Choose correct answer/s
A
Disband the team.
B
Provide resources.
C
Manage feelings of sadness.
D
Help the team evaluate work.
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Question 20
Multiple Choice

 Which of the following is one of the main components of a team process?

Choose correct answer/s
A
Dominating discussions
B
Constructive conflict
C
Increased conformity
D
Blocking behaviors
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