Management

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Question 1
Free
Multiple Choice

_____ is defined as getting work done through others.

Choose correct answer/s
A

Orientation

B

Marketing

C

Management

D

Accounting

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Question 2
Free
Multiple Choice

When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told that her role involved supervising the work of her employees and ensuring that they did their jobs well. Ruth's job is related to:

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A

marketing.

B

recruitment.

C

management.

D

finance.

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Question 3
Free
Multiple Choice

At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the work carried out by the company's site engineers. He is also responsible for ensuring that all the engineers are provided with ample guidance and supervision so that they can perform all the assigned tasks to the best of their ability. In the given scenario, Edwin's job is related to _____ .

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A

accounting

B

sales

C

management

D

production

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Question 4
Free
Multiple Choice

Relish Inc. is a fruit juice manufacturing company. The company ensures that raw materials are fully utilized. It also makes sure that minimal waste is produced. The juice extracting and packaging units of the company are designed in such way that the quality of its products is maintained with minimal costs. Relish is involved in achieving _____ .

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A

effectiveness

B

efficiency

C

autonomy

D

power

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Question 5
Free
Multiple Choice

Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the shipment did not arrive on time, the supply manager at Trent Automobiles was forced to place another order for the same quantity of scrap metal from a local manufacturer. As a result, its car manufacturing processes got delayed and expenses increased. In this scenario, Trent Automobiles is demonstrating a lack of _____ .

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A

synergy

B

disintermediation

C

automation

D

efficiency

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Question 6
Multiple Choice

To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most of its production processes using Computer Numeric Control (CNC) machines. This reduced the labor cost, wastage of raw materials, and rejection of finished goods due to quality issues. In the context of management, the automation of production processes at Debronth Inc. exemplifies _____ .

Choose correct answer/s
A
synergy
B
efficiency
C
autonomy
D
contingency
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Question 7
Multiple Choice

_____ involves accomplishing tasks that help fulfill organizational objectives.

Choose correct answer/s
A
Effectiveness
B
Equity
C
Synergy
D
Retrenchment
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Question 8
Multiple Choice

Venus Diner, a fast food restaurant, has installed two additional billing counters to reduce waiting time for its customers. This has helped the restaurant improve its customer service and satisfaction. This scenario illustrates that Venus Diner is striving for _____ .

Choose correct answer/s
A
effectiveness
B
consistency
C
synergy
D
cohesiveness
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Question 9
Multiple Choice

Calverd Bank was one of the first banks to open a branch in the rural county of Shirles. Even after many other banks opened their branches in Shirles, Calverd Bank continues to have the biggest market share because of its excellent customer service. In the context of management, the Shirles branch of Calverd Bank illustrates _____ .

Choose correct answer/s
A
synergy
B
efficiency
C
autonomy
D
effectiveness
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Question 10
Multiple Choice

Providing a great shopping experience to customers is one of the important objectives of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a team of committed customer service professionals, whose job is to ensure that customers get exactly what they want. This scenario illustrates that Purple Fashions is trying to achieve _____ .

Choose correct answer/s
A
organizational commitment
B
employee productivity
C
employee satisfaction
D
organizational effectiveness
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Question 11
Multiple Choice

In the context of management functions, which of the following is true of planning?

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A
It is one of the best ways to improve performance.
B
It is the last function of management.
C
It involves monitoring progress toward goal achievement.
D
It involves hiring and leading workers.
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Question 12
Multiple Choice

Identify a true statement about planning.

Choose correct answer/s
A
It is the process of monitoring progress toward goal achievement.
B
It involves deciding where decisions will be made.
C
It encourages employees to engage in behaviors directly related to goal accomplishment.
D
It involves inspiring and motivating workers to work hard to achieve organizational goals.
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Question 13
Multiple Choice

After Hayworth Publishers realized that it was incurring losses, it set new objectives. These objectives were to increase revenues by at least five percent and reduce net losses by at least 80 percent by the end of the next fiscal year. In this scenario, which of the following management functions was most likely involved in setting these goals and determining a means for the company to meet them?

Choose correct answer/s
A
Controlling
B
Organizing
C
Planning
D
Leading
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Question 14
Multiple Choice

Amanda, the sales manager at an e-commerce fashion site, decides the annual, monthly, and weekly targets of all the salespersons in the company. She sets these targets in such a way that the salespersons work toward achieving the organizational goals. In this scenario, which of the following management functions does Amanda perform?

Choose correct answer/s
A
Controlling
B
Organizing
C
Planning
D
Leading
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Question 15
Multiple Choice

In the context of management functions, organizing is about:

Choose correct answer/s
A
determining how things get done.
B
determining organizational goals.
C
motivating workers to work hard.
D
monitoring progress toward goal achievement.
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Question 16
Multiple Choice

A business administrator in a school is determining how classes will be scheduled, which rooms will be allocated, and who will teach each subject in the curriculum. Which of the following management functions is illustrated in this scenario?

Choose correct answer/s
A
Planning
B
Organizing
C
Controlling
D
Leading
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Question 17
Multiple Choice

Jane is in charge of her Rotary Club's annual fundraising auction. She has to determine the site of the event and decide who will collect donations from local businesses. She also has to decide who will sell tickets to customers and who will conduct the auction. Jane is engaged in the management function of _____ .

Choose correct answer/s
A
planning
B
controlling
C
leading
D
organizing
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Question 18
Multiple Choice

Janice, a co-founder of a startup firm that provides financial services, is responsible for making the standard operating procedure for the firm's wealth management division and assigning duties to the management trainees recruited for this division. In the context of management functions, Janice's job responsibilities best illustrate _____ .

Choose correct answer/s
A
controlling
B
organizing
C
disseminating
D
leading
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Question 19
Multiple Choice

In the context of Henri Fayol's management functions, which of the following is a difference between planning and organizing?

Choose correct answer/s
A
Planning involves motivating workers to work hard to achieve organizational goals, whereas organizing involves identifying the means to achieve organizational goals.
B
Planning involves determining organizational goals, whereas organizing involves determining how things get done.
C
Planning is deciding where decisions will be made, whereas organizing is monitoring progress toward goal achievement.
D
Planning is inspiring workers to work hard on a daily basis, whereas organizing is taking corrective action when progress isn't being made.
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Question 20
Multiple Choice

Kim is the chief executive officer of Hayden Corp. He believes that it is important for top management to inspire employees to work toward organizational goals. As a result, he develops an incentive plan to reward high-performing employees and boost their morale. In the context of management functions, Kim is engaged in _____ .

Choose correct answer/s
A
planning
B
organizing
C
leading
D
controlling
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