Organizations are collections of people who work together and coordinate their actions to achieve a wide variety of goals.
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Question 2
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Management is the planning, organizing, leading, and controlling of resources in order to achieve organizational goals both effectively and efficiently.
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Question 3
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Organizational performance is a measure of how efficiently and effectively managers use available resources to satisfy customers and achieve organizational goals.
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Question 4
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Efficiency is a measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals.
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Question 5
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At a recent staff meeting, Jim was praised by his CEO for always choosing the right goals to pursue.The quality that Jim displays here is efficiency.
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Question 6
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Managers affect society directly with their decisions regarding the use of resources.
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Question 7
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The Williams Brothers Company uses a formal system of task and reporting relationships that coordinates and motivates members so they work together to achieve organizational goals.This is an example of an organizational structure.
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Question 8
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As a middle manager, Jessie selects the goals for her team.The process that Jessie uses in selecting goals is called leading.
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Question 9
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As a part of planning, managers establish accurate measuring and monitoring systems to evaluate how well the organization has achieved its goals.
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Question 10
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The performance level of an organization is based on how well its managers plan and develop strategies.
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Question 11
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Categorizing people according to their salary lays out the lines of authority and responsibility between different individuals and groups.
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Question 12
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Managers engaged in the controlling function of management energize their employees and ensure they understand their role in achieving organizational goals.
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Question 13
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First-line managers are responsible for the daily supervision of the nonmanagerial employees who perform the specific activities necessary to produce goods and services.
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Question 14
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First-line managers typically supervise middle managers.
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Question 15
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The importance of planning, organizing, leading, and controlling remains the same irrespective of a manager's position in the managerial hierarchy.
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Question 16
Multiple Choice
A(n) _____ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.
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control group
talent pool
organization
focus group
quality circle
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Question 17
Multiple Choice
Shannon's manager is evaluating how well she uses available resources to satisfy customers and whether she is accomplishing organizational goals.This is an example of
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organizational input.
diversification.
organizational performance.
product development.
differentiation.
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Question 18
Multiple Choice
Which of the following correctly defines organizational performance?
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It increases with an increase in efficiency and effectiveness.
It increases with a decrease in efficiency and effectiveness.
It remains unchanged with a decrease in efficiency and effectiveness.
It decreases with an increase in efficiency and effectiveness.
It remains unchanged with an increase in efficiency and effectiveness.
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Question 19
Multiple Choice
_____ is the measure of how productively an organization uses its resources to achieve a goal.
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Effectiveness
Product differentiation
Efficiency
Empowerment
Product development
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Question 20
Multiple Choice
_____ is the measure of the appropriateness of the goals selected by management for the organization and the degree to which the organization accomplishes these goals.