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Managing Diversity

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Question 1
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 All companies struggle with diversity issues.

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Question 2
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 Genuine efforts to accept and manage diverse people in North America are a phenomenon that emerged in the 1800s.

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Question 3
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 In 1970, Joseph Searles became the first African American member of the New York Stock Exchange.

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Question 4
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 In 2010, PepsiCo appointed its first female CEO.

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Question 5
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 Because employees with different backgrounds bring different opinions and ideas to the table, a diverse workforce may lead to increased conflict, anxiety, and misunderstanding.

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Question 6
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 In a ranking of the percentage of women in business leadership roles in 34 countries, Japan placed first, while the United States placed last.

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Question 7
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 The dimensions of diversity in the traditional model can be acquired or changed throughout one's lifetime.

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Question 8
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 Age, race, and gender are included in the traditional model of diversity.

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Question 9
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 Nationality and work style are included in the inclusive model of diversity.

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Question 10
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 Today, most companies define diversity in terms of race, gender, age, lifestyle, and disability.

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Question 11
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 Managing diversity means creating a climate in which the potential advantages of diversity for organizational or group performance are maximized, while the potential disadvantages are minimized.

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Question 12
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 When managers create a feeling of inclusiveness, employees display more loyalty, cooperation, and trustworthiness.

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Question 13
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 A diverse workforce is better able to anticipate and respond to changing consumer needs.

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Question 14
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 Homogeneous top management teams tend to be broad-minded in their perspectives.

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Question 15
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 One of the consequences of diversity in the workplace is that there is a decreased quality of team problem solving.

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Question 16
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 Unfortunately, companies that foster a diverse workforce increase turnover, absenteeism, and the risk of lawsuits.

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Question 17
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 Discrimination is the tendency to view people who are different as being deficient.

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Question 18
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 A rigid, exaggerated, irrational belief associated with a particular group of people defines prejudice.

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Question 19
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 Some sociologists and psychologists have proposed that people have innate biases and, left to their own devices, they will automatically discriminate.

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Question 20
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 Stereotyping is based on cultural differences verified by scientific research methods.

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