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Question 1
Free
Multiple Choice

The term _____ refers to a variety of demographic, cultural, and personal differences among an organization's employees and customers.

Choose correct answer/s
A

heteronormativity

B

attrition

C

diversity

D

amalgamation

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Question 2
Free
Multiple Choice

Horizon Inc. employs people from different cultural and religious backgrounds. It encourages all employees to work together in harmony. In this scenario, Horizon is promoting _____ in the workplace.

Choose correct answer/s
A

ethnocentrism

B

heteronormativity

C

diversity

D

groupthink

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Question 3
Free
Multiple Choice

The purpose of _____ is to provide equal opportunities to all, regardless of race, color, religion, sex, or national origin.

Choose correct answer/s
A

the balanced scorecard

B

affirmative action programs

C

employee assistance programs

D

a social integration plan

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Question 4
Free
Multiple Choice

Unlike affirmative action, diversity:

Choose correct answer/s
A

is basically a punitive approach to create a positive work environment.

B

can exist even if organizations do not take purposeful steps to create it.

C

is required by law for private employers with fifty or more employees.

D

focuses on creating employment opportunities for minorities and women.

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Question 5
Free
Multiple Choice

A difference between workplace diversity and affirmative action is that:

Choose correct answer/s
A

unlike diversity programs, organizations that pursue affirmative action programs do so voluntarily.

B

organizations cannot achieve diversity without affirmative action, whereas affirmative action can take place without diversity.

C

affirmative action guarantees diversity, whereas diversity does not guarantee affirmative action.

D

affirmative action is required by law for private employers with fifty or more employees, whereas diversity is not.

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Question 6
Multiple Choice

One of the ways in which affirmative action differs from workplace diversity is that:

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A
the Equal Employment Opportunity Commission oversees the enforcement of affirmative action, whereas there is no federal law or agency to oversee diversity.
B
diversity originated with Executive Order 11246, whereas an affirmative action is related to the 1964 Civil Rights Act.
C
the purpose of affirmative action is to create a positive work environment, whereas the purpose of diversity is to compensate for past discrimination.
D
affirmative action guarantees diversity, whereas diversity does not guarantee affirmative action.
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Question 7
Multiple Choice

Which of the following is a difference between a diversity program and an affirmative action program?

Choose correct answer/s
A
A diversity program aims at creating a positive work environment where no one is advantaged or disadvantaged, whereas an affirmative action program aims at compensating for past discrimination.
B
A diversity program is required by law for private employers with fifty or more employees, whereas an affirmative action program is not.
C
A diversity program punishes companies for not achieving specific sex and race ratios in their workforces, whereas an affirmative action program seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences.
D
A diversity program involves purposeful steps taken by an organization to create employment opportunities for minorities and women, whereas an affirmative action program has a broader focus that includes demographic, cultural, and personal differences.
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Question 8
Multiple Choice

Silics Inc., a software firm, decided to hire a technical expert. The company conducted an aptitude test followed by structured interviews for candidates. David, an African American, did exceptionally well in all the assessments, but Silics Inc., known for discriminating against African Americans, rejected him. David then filed a case against Silics Inc. on charges of racial discrimination. In the context of affirmative action, the company will most likely be required to:

Choose correct answer/s
A
refer David to another company.
B
hire other African Americans to compensate for David's loss.
C
promote other minority employees in the company.
D
pay attorney's fees and court costs for David.
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Question 9
Multiple Choice

Organizations that fail to uphold affirmative action laws may be required to:

Choose correct answer/s
A
give a share of their common stock to individuals against whom discrimination takes place.
B
layoff all existing employees and hire new employees based on the guidelines provided by the 1964 Civil Rights Act.
C
suspend business operations for a period of two consecutive days.
D
hire, promote, or give back pay to those not hired or promoted.
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Question 10
Multiple Choice

Grimpy's is a chain of stores that specializes in healthcare and wellness products. As the company is expanding, the management wants to take steps to hire more women. By doing this, the management hopes to establish a diverse workforce for the benefit of the company. This scenario illustrates the concept of _____ .

Choose correct answer/s
A
ethnocentrism
B
collectivism
C
affirmative action
D
social stratification
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Question 11
Multiple Choice

Minter is a small software technology firm. To create equal opportunities in the workplace, the management of Minter wants to hire more African Americans, Asian Americans, and Hispanics. This scenario illustrates the concept of _____ .

Choose correct answer/s
A
ethnocentrism
B
collectivism
C
affirmative action
D
social stratification
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Question 12
Multiple Choice

Which of the following programs seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences instead of punishing them for not achieving specific sex and race ratios in their workforces?

Choose correct answer/s
A
A validation program
B
An appraisal program
C
A diversity program
D
An affirmative action program
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Question 13
Multiple Choice

Hart and Mitchell is a successful law firm. The firm is often criticized for its preferential treatment to female employees and employees from minority groups. The interests of other employees are often neglected in the company's efforts to maintain a diverse workforce. In the given scenario, Hart and Mitchell has taken _____ toward creating a diverse workforce.

Choose correct answer/s
A
affirmative action
B
expressive action
C
communicative action
D
rational action
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Question 14
Multiple Choice

The women who work at Grant's, a department store, say that they love their job and would not work anywhere else because of the preferential treatment they receive at work. Female employees are valued over male employees at Grant's. This scenario illustrates one of the demerits of implementing _____ in the workplace.

Choose correct answer/s
A
affirmative action
B
expressive action
C
communicative action
D
rational action
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Question 15
Multiple Choice

A setback of affirmative action is that:

Choose correct answer/s
A
those benefitting from affirmative action begin to experience self-doubts about their competence and merit.
B
people who are the subject of affirmative action are viewed as being more qualified than they actually are.
C
women and minorities usually feel deprived.
D
employees start to overpower the management.
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Question 16
Multiple Choice

Which of the following is true of diversity?

Choose correct answer/s
A
It curbs business growth.
B
It often leads to expensive lawsuits.
C
It increases employee turnover.
D
It decreases absenteeism.
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Question 17
Multiple Choice

Bekilean Corp. comprises 80 percent of African American employees. The company has a record of high employee turnover over the past five years. Which of the following measures should Bekilean Corp. take to reduce the employee turnover rate?

Choose correct answer/s
A
The company should have more women in advisory roles.
B
The company should manage the diverse workforce more efficiently.
C
The company should recruit more whites and Hispanics in the workforce.
D
The company should impose a glass ceiling on minorities.
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Question 18
Multiple Choice

Diversity drives business growth by:

Choose correct answer/s
A
attracting different customers and markets.
B
reinforcing affirmative action.
C
weakening business monopoly.
D
decreasing competition in the industry.
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Question 19
Multiple Choice

Kendrick's is a chain of high-end department stores. The company's sales representatives are ethnically diverse. In the given scenario, the sales representatives at Kendrick's display _____ .

Choose correct answer/s
A
deep-level diversity
B
surface-level diversity
C
genetic diversity
D
functional diversity
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Question 20
Multiple Choice

FreeSpirit is a premium clothing brand. The brand's advertisements feature models of all age groups. In the given scenario, FreeSpirit's models display _____ .

Choose correct answer/s
A
deep-level diversity
B
surface-level diversity
C
genetic diversity
D
functional diversity
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