Managing Organizational Projects

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Question 1
Free
Multiple Choice

What is the number one reason that IT projects fall behind schedule or fail?

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A

Change in business goals during the project.

B

Lack of support from business management.

C

Poor planning or poor project management.

D

Change in technology during the project.

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Question 2
Free
Multiple Choice

What are the three primary variables (or triple constraints)in any project?

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A

Time, cost, expense

B

Time, expense, requirements

C

Time, cost, scope

D

Time, cost, quality

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Question 3
Free
Multiple Choice

What is a project deliverable?

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A

A temporary endeavor undertaken to create a unique product or service.

B

The application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.

C

Any measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.

D

Represents key dates when a certain group of activities must be performed.

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Question 4
Free
Multiple Choice

What is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house?

Choose correct answer/s
A

Insourcing

B

Outsourcing

C

Business process outsourcing

D

Offshore outsourcing

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Question 5
Free
Multiple Choice

What is it called when a company uses organizations from developing countries to write code and develop systems?

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A

Insourcing

B

Outsourcing

C

Business process outsourcing

D

Offshore outsourcing

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Question 6
Multiple Choice

Which of the following is a benefit an organization can receive from outsourcing?

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A
Financial savings
B
Increased technical abilities
C
Market agility
D
All of these
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Question 7
Multiple Choice

Which of the following is the most common function outsourced?

Choose correct answer/s
A
MIS
B
HR
C
Finance
D
Marketing/sales
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Question 8
Multiple Choice

Which of the following is the least common function outsourced?

Choose correct answer/s
A
IT
B
HR
C
Finance
D
Marketing/sales
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Question 9
Multiple Choice

Which of the following is the primary reason why companies outsource?

Choose correct answer/s
A
Tap outside sources of expertise.
B
Concentrate resources on core business.
C
Reduce headcount and related expenses.
D
Better manage the costs of internal processes.
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Question 10
Multiple Choice

Which of the following is the most uncommon reason why companies outsource?

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A
Tap outside sources of expertise.
B
Concentrate resources on core business.
C
Reduce headcount and related expenses.
D
Better manage the costs of internal processes.
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Question 11
Multiple Choice

Which of the following are the influential driver(s)affecting the growth of outsourcing markets?

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A
Core competencies
B
Rapid growth
C
Industry changes
D
All of these
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Question 12
Multiple Choice

What is the outsourcing option that includes the closest location and direct customer control?

Choose correct answer/s
A
Onshore outsourcing
B
Nearshore outsourcing
C
Offshore outsourcing
D
None of these
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Question 13
Multiple Choice

All of the following are challenges of outsourcing except:

Choose correct answer/s
A
Contract length.
B
Competitive edge.
C
Confidentiality.
D
Reduced frustration and expense related to hiring and retaining employees in an exceptionally tight job market.
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Question 14
Multiple Choice

Which of the following is an outsourcing challenge caused by contract length?

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A
Difficulties in getting out of a contract
B
Problems in foreseeing future issues
C
Problems in reforming an internal IT department
D
All of these
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Question 15
Multiple Choice

What is a project management office (PMO)?

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A
Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
B
Represents key dates when certain groups of activities must be performed.
C
An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.
D
An internal department that oversees all organizational projects.
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Question 16
Multiple Choice

What is a project milestone?

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A
Measurable, tangible, verifiable outcome, result, or item that is produced to complete a project or part of a project.
B
A key date by which a certain group of activities must be performed.
C
An individual who is an expert in project planning and management, defines and develops the project plan, and tracks the plan to ensure the project is completed on time and on budget.
D
An internal department that oversees all organizational projects.
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Question 17
True/False

Human resources is the most commonly outsourced function.

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True
False
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Question 18
True/False

Outsourcing is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.

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True
False
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Question 19
True/False

In-sourcing is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.

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True
False
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Question 20
True/False

Offshore outsourcing is using organizations from developing countries to write code and develop systems.

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True
False
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