Motivating Employees

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Motivating Employees
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Question 1

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Employee motivation affects productivity, and part of a manager's job is to channel motivation toward the accomplishment of organizational goals.

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Question 2

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Two ways to classify rewards are extrinsic and monetary.

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Question 3

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Rewards given by another person are intrinsic rewards.

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Question 4

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Extrinsic rewards are the satisfactions that a person receives in the process of performing a particular action.

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Question 5

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The arousal of enthusiasm and persistence to pursue a certain course of action refers to motivation.

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Question 6

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Process theories emphasize the needs that motivate people.

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Question 7

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One category of motivation theory is content theories.

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Question 8

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Physiological needs are the most basic human physical needs, which are reflected in the workplace as needs for adequate heat, air, and base salary to ensure survival.

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Question 9

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In Maslow's hierarchy of needs theory, freedom from violence is an example of physiological needs.

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Question 10

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Good managers avoid the use of fear tactics to motivate people.

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Question 11

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Esteem needs are those needs that relate to the desire for a positive self-image and the desire to receive attention, recognition, and appreciation from others.

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Question 12

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External needs and relatedness needs are the first two categories of needs in Alderfer's ERG theory.

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Question 13

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Some companies have found that job flexibility is a great high-level motivator.

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Question 14

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Herzberg's two-factor theory divides work-related needs into two categories: hygiene factors and reward factors.

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Question 15

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Factors that focus on high-level needs and include achievement, recognition, responsibility, and opportunity for growth are called motivators.

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Question 16

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Hygiene factors involve the presence or absence of job dissatisfiers, such as working conditions, pay, company policies, and interpersonal relationships.

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Question 17

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Good hygiene factors themselves cause people to become highly satisfied and motivated in their work.

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Question 18

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The implication of the two-factor theory for managers is clear. Providing hygiene factors will eliminate employee dissatisfaction but will not motivate workers to high achievement levels.

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Question 19

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A need for power, a need for accomplishment, and a need for superior power were proposed by David McClelland's acquired needs theory.

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Question 20

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A high need for power often is associated with successful attainment of top levels in the organizational hierarchy.

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