Motivation: From Concepts To Applications

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Question 1
Free
Multiple Choice

Job design is defined as the ________ .

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A

degree to which the job rewards competence

B

way the elements in a job are organized

C

degree to which the job contributes to profit margins

D

degree of decision-making power with the immediate superiors

E

way the job is evaluated in terms of its relative worth to other jobs

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Question 2
Free
Multiple Choice

With reference to the job characteristics model, which of the following defines skill variety?

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A

the degree to which a job requires completion of a whole and identifiable piece of work

B

the degree to which work activities generate direct and clear information about performance

C

the degree to which a job provides the worker freedom in scheduling and procedure

D

the degree to which a job has an impact on the lives or work of other people

E

the degree to which a job requires a variety of different activities tapping different abilities

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Question 3
Free
Multiple Choice

With reference to the job characteristics model, which of the following defines task identity?

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A

the degree to which a job requires completion of a whole and identifiable piece of work

B

the degree to which work activities generate direct and clear information about performance

C

the degree to which a job provides the worker freedom in scheduling and procedure

D

the degree to which a job has an impact on the lives or work of other people

E

the degree to which a job requires a variety of different activities

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Question 4
Free
Multiple Choice

Adam Sears is an assembly line employee with Swenson Motors. Though Adam is popular among his supervisors and colleagues, Adam experiences low morale and lack of motivation. He feels frustrated that his job is restricted to fixing nuts and bolts on the car parts. He fears that he has no chances of advancing in his career as he cannot completely assemble a car. Which of the following is true with regard to Adam?

Choose correct answer/s
A

Adam's job has high task complexity.

B

Adam's job has a high span of control.

C

Adam's job has low role definition.

D

Adam's job has low task identity.

E

Adam's job has high task significance.

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Question 5
Free
Multiple Choice

According to the job characteristics model, task significance is the degree to which ________ .

Choose correct answer/s
A

a job requires completion of a whole and identifiable piece of work

B

a job generates direct and clear information about performance

C

a job provides the worker freedom in scheduling work and determining its procedure

D

a job bears an impact on the lives or work of other people

E

a job requires a variety of different activities

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Question 6
Multiple Choice

Samantha Barnes is an emergency medical technician. Recently, during an emergency call, she was able to resuscitate a man who had a cardiac arrest. Subsequently, she spent some time calming the 12-year-old daughter of the patient and looked after her until the rest of the patient's family arrived at the hospital. Based on this description, it can be concluded that Samantha's job is high in ________ .

Choose correct answer/s
A
task identity
B
feedback
C
extrinsic rewards
D
task significance
E
job rotation
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Question 7
Multiple Choice

According to the job characteristics model, autonomy is defined as the degree to which ________ .

Choose correct answer/s
A
a job requires completion of a whole and identifiable piece of work
B
a job generates direct and clear information about performance
C
a job provides the worker freedom, independence, and discretion
D
a job has an impact on the lives or work of other people
E
a job requires a variety of different activities
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Question 8
Multiple Choice

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

Choose correct answer/s
A
task significance
B
autonomy
C
feedback
D
task identity
E
skill variety
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Question 9
Multiple Choice

Which of the following series of dimensions of the job characteristics model (JCM) combine to create meaningful work?

Choose correct answer/s
A
autonomy, task identity, and feedback
B
skill variety, autonomy, and task significance
C
skill variety, autonomy, and feedback
D
feedback, task identity, and task significance
E
skill variety, task identity, and task significance
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Question 10
Multiple Choice

The core dimensions of the job characteristics model can be combined into a single predictive index called ________ .

Choose correct answer/s
A
extrinsic motivation score
B
personal outcome score
C
job diagnostic score
D
motivating potential score
E
potential development score
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Question 11
Multiple Choice

Which of the following statements best describes the concept of autonomy in the job characteristics model?

Choose correct answer/s
A
The degree to which carrying out the work activities required by a job results in the individual obtaining direct and clear information about the effectiveness of his performance.
B
The degree to which a job provides substantial freedom and discretion to the individual in scheduling the work and in determining the procedures to be used in carrying it out.
C
The degree to which a job has a substantial impact on the lives or work of other people.
D
The degree to which a job requires completion of a whole and identifiable piece of work.
E
The degree to which a job affects the lives or work of other people.
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Question 12
True/False

The job characteristics model describes any job in terms of five core job dimensions, and these five dimensions are skill variety, task significance, recognition, reward, and feedback.

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True
False
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Question 13
True/False

John Dunker is one of the best firefighters in his squad, and he recently received an award for his outstanding performance. From this information, it may be concluded that John's job has low task significance.

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True
False
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Question 14
True/False

Feedback is the degree to which carrying out work activities generates direct and clear information about one's own performance.

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True
False
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Question 15
True/False

Jobs with high autonomy give workers a feeling of personal responsibility for the results.

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True
False
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Question 16
Essay

What are the various dimensions of the job characteristics model?

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Question 17
Essay

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

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Question 18
Essay

Describe the five core job dimensions of the job characteristics model.

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Question 19
Essay

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

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Question 20
Essay

How would you relate skill variety and job rotation?

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