Motivation

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Question 1
Free
Multiple Choice

 _____ refers to the desire, stimulus, or incentive to pursue a particular course of action.

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A

Participation

B

Influence

C

Motivation

D

Reinforcement

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Question 2
Free
Multiple Choice

 Which of the following is an intrinsic reward?

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A

Recognition

B

Interesting task

C

Employee benefits

D

Monetary bonus

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Question 3
Free
Multiple Choice

 Which of the following is an extrinsic reward?

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A

Autonomy

B

Challenging task

C

Self-direction

D

Compensation

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Question 4
Free
Multiple Choice

 Which of the following statements about extrinsic and intrinsic rewards is true?

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A

Intrinsic rewards are specific, tangible, and easy to compare.

B

Extrinsic rewards include interesting and challenging work.

C

Intrinsic rewards generally provide personal satisfaction.

D

Extrinsic rewards are based on individuals' conception of their worth.

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Question 5
Free
Multiple Choice

 The study of the incentives and needs that motivate people to perform in a certain way are called _____ theories of motivation.

Choose correct answer/s
A

content

B

path-goal

C

reinforcement

D

process

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Question 6
Multiple Choice

 The _____ theory, proposed by Abraham Maslow, states that individuals have multiple needs that must be fulfilled in a specific order to ensure the greatest level of satisfaction.

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A
acquired needs
B
hierarchy of needs
C
four-drive
D
two-factor
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Question 7
Multiple Choice

 Where Joe works, he feels included and accepted. Based on Maslow's needs hierarchy as applied to the work environment, what is Joe's next level of need fulfillment?

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A
Job security
B
Self-actualization
C
Recognition and rewards
D
Job autonomy
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Question 8
Multiple Choice

 Which of the following theories is a variant on Maslow's hierarchy theory that involves three instead of five levels?

Choose correct answer/s
A
Expectancy theory
B
Alderfer's ERG theory
C
Goal-setting theory
D
McClelland's acquired needs theory
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Question 9
Multiple Choice

 The acronym ERG in Alderfer's theory of motivation refers to

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A
existence, relatedness, and growth.
B
empowerment, reliance, and greatness.
C
engagement, responsibility, and governance.
D
employment, recognition, and gain.
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Question 10
Multiple Choice

 According to Herzberg's two-factor theory, hygiene factors

Choose correct answer/s
A
correspond to Maslow's hierarchical needs for esteem and self-actualization.
B
are the higher-order needs that motivate people to perform better in their work.
C
are potential dissatisfiers that, when fulfilled, do not cause people to become satisfied.
D
are the direct consequences of doing the job and are the primary cause of satisfaction.
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Question 11
Multiple Choice

 The managers in an organization wanted to reduce employee turnover by increasing employee job satisfaction. Therefore, they provided employees with a safe work environment and a sense of job security. However, the turnover rate did not decrease even after implementing these changes. During exit interviews, the employees complained that they do not have any opportunities for achievement and personal recognition. From this scenario, according to Herzberg's theory, it can be understood that

Choose correct answer/s
A
hygiene factors are lacking in the organization.
B
the organization falls short of motivators.
C
all employees are self-actualized individuals.
D
the employees' higher-order needs are met.
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Question 12
Multiple Choice

 Which of the following is one of the three needs of McClelland's acquired needs theory?

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A
Need for motivation
B
Need for challenge
C
Need for power
D
Need for safety
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Question 13
Multiple Choice

 Edwin, a top manager in a bureaucratic organization, often provides advice, coaching, and support to employees and maintains a good reputation both inside and outside the organization. Based on McClelland's acquired needs theory, it can be inferred that Edwin is an example of a(n) _____ manager.

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A
socialized power-oriented
B
affiliation-oriented
C
achievement-oriented
D
relations-oriented
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Question 14
Multiple Choice

 Adam, a team leader, while assessing the performance of his team members, came to realize that their performance was deteriorating. In order to motivate them, Adam adopted the four-drive theory of motivation and differentiated good performers from average and poor performers. Moreover, he designed a reward system such that it was tied clearly to performance. From this scenario, it can be inferred that Adam tried to fulfill the employees' drive to

Choose correct answer/s
A
acquire.
B
bond.
C
comprehend.
D
defend.
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Question 15
Multiple Choice

 Managers at Glasglow Company sought to increase transparency in organizational processes, emphasize fairness, and build trust so as to fulfill employees' drive to

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A
acquire.
B
bond.
C
comprehend.
D
defend.
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Question 16
Multiple Choice

 Managers at Bridgeport Company sought to establish a culture that fosters mutual reliance and friendship among coworkers, values collaboration and teamwork, and encourages sharing of best practices so as to fulfill employees' drive to

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A
acquire.
B
bond.
C
comprehend.
D
defend.
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Question 17
Multiple Choice

 The human resources department sought to design jobs that have distinct and important roles in the organization, that are meaningful, and that foster a sense of contribution to the organization so as to fulfill employees' drive to

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A
acquire.
B
bond.
C
comprehend.
D
defend.
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Question 18
Multiple Choice

 Theories that explain why people behave in ways to satisfy their needs and how they evaluate their overall level of satisfaction after they have attempted to fulfill their needs are called _____ theories of motivation.

Choose correct answer/s
A
social identity
B
content
C
reinforcement
D
process
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Question 19
Multiple Choice

 Maria and Jose have worked together in the same office in the same position for quite some time. They have similar educational backgrounds and have been in the job for about the same period of time. Maria works extremely hard and often notices that Jose is taking long breaks and not putting in the same effort as she is. Thus, when she learns that Jose is paid $8,000 more than what she earns, she gets very upset and decides to reduce her effort and take long breaks as well. Which of the following theories explains this behavior?

Choose correct answer/s
A
Expectancy theory
B
Equity theory
C
ERG theory
D
Goal-setting theory
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Question 20
Multiple Choice

 Which of the following statements about the goal-setting theory is true?

Choose correct answer/s
A
Tight deadlines for goal completion lead to a more rapid work pace.
B
Difficult goals often tend to direct attention toward goal-irrelevant activities.
C
Difficult goals generally lead to lesser effort, persistency, and focus.
D
Easily achievable goals are the significant motivators of performance.
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