Operations And Supply Chain Strategy

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Questions Bank

The Operations Function
Operations and Supply Chain Strategy
Product Design
Process Selection
Service Delivery System Design
Process-Flow Analysis
Lean Thinking and Lean Systems
Managing Quality
Quality Control and Improvement
Forecasting
Capacity Planning
Scheduling Operations
Project Planning and Scheduling
Independent Demand Inventory
Materials Requirements Planning and ERP
Supply Chain Management
Sourcing
Global Logistics

All Questions

Question 1

Free

Multiple Choice

At Disney,"Making People Happy" is an example of

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operations mission.

corporate strategy.

business strategy.

operations strategy.

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Question 2

Free

Multiple Choice

The four elements that form the heart of operations strategy include

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mission, distinctive competence, objectives, and internal analysis.

mission, distinctive competence, internal analysis, and external analysis.

mission, objectives, internal analysis, and external analysis.

mission, distinctive competence, objectives, and strategic decisions.

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Question 3

Free

Multiple Choice

According to Michael Porter,the generic types of business strategies include

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differentiation, low cost, focus.

high price, high quality, fast delivery.

focus, quality, imitation.

all of the above.

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Question 4

Free

Multiple Choice

An example under the capacity area of strategic decisions in operations would be

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centralized or decentralized warehouse.

one large or several small facilities.

handmade or machine-made.

high levels or low levels of inventory.

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Question 5

Free

Multiple Choice

The operation objectives of quality,cost,delivery,and flexibility are

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mutually exclusive.

independent of each other.

connected.

unique.

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Question 6

Multiple Choice

In the product imitator strategy,the order winner is _ for the customer,whereas in the product innovator strategy,the order winner is __ .

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flexibility, price

flexibility, quality

quality, price

price, flexibility

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Question 7

Multiple Choice

Make or buy is an example of what type of strategic decision?

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Inventory

Process

Quality

Capacity

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Question 8

Multiple Choice

Which of the following is NOT a characteristic of a global corporation?

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Facilities and plants are located on a country-by-country basis.

Global product design and process technology are used.

Logistics and inventory control systems are global.

Divisions are organized to have global responsibility for the marketing, R&D, and operations functions.

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Question 9

Multiple Choice

Another term used for operations objectives is

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order winners.

order qualifiers.

competitive priorities.

distinctive competence.

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Question 10

Multiple Choice

Strategic decisions are to be made for which of the following decision areas?

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Quality, process, capacity, and inventory

Cost, quality, delivery, and flexibility

Mission, distinctive competence, objectives, and tactics

All of the above

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Question 11

Multiple Choice

A decision has been made that suppliers will be chosen based on quality rather than cost.This is an example of which of the following?

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Objective

Mission

Distinctive competence

Strategic decision

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Question 12

Multiple Choice

Next year's goal is to fill 99% of all orders from stock.This is an example of which of the following?

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Objective

Mission

Distinctive competence

Strategic decision

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Question 13

Multiple Choice

Which operations objective does the author suggest as the basis for improvement in the other operations objectives?

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Cost

Quality

Delivery

Flexibility

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Question 14

Multiple Choice

Which of the following statements about operations objectives is NOT true?

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Focusing attention on improving quality frequently results in lower costs.

Reducing costs often causes improvement in quality.

Each of the operations objectives can be improved nearly simultaneously.

Reducing the time necessary to produce and deliver a product will result in greater flexibility.

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Question 15

Multiple Choice

Which of the following is NOT a characteristic of a distinctive competence?

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It could be based on human resources that are difficult to imitate.

It could be based on proprietary technology.

It cannot be copied easily.

All of the above are characteristics of a distinctive competence.

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Question 16

Multiple Choice

A global corporation has which of the following characteristics?

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A separate subsidiary or division for each country where it does business

Demand based on a worldwide versus a local basis

Products designed for each individual marketplace

Both a and c

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Question 17

Multiple Choice

Supply chain strategy focuses,in part,on

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sourcing and logistics.

customers.

information flow.

all of the above.

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Question 18

Multiple Choice

Which of the following statements concerning the relationship among corporate,business,and functional strategies is correct?

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Functional strategies guide the development of corporate strategies, which guide the development of business strategies.

Business strategies guide the development of corporate strategies, which guide the development of functional strategies.

Corporate strategies guide the development of business strategies, which guide the development of functional strategies.

Corporate strategies guide the development of functional strategies, which guide the development of business strategies.

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Question 19

Multiple Choice

Which of the following statements concerning distinctive competence is NOT correct?

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Distinctive competence should match the mission of operations.

Another name for distinctive competence is operations capability.

Distinctive competence must be supported across the entire business as a basis for competitive advantage.

The business strategy of a firm always emanates from the market and cannot be built over the firm's distinctive competence.

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Question 20

Multiple Choice

Which of the following statements concerning a firm's operations strategic decisions is NOT correct?

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Strategic decisions should be established in a distinctly separate manner without regard to other functional disciplines within an organization.

Strategic decisions should be developed for each of the decision responsibilities of process, quality, capacity, and inventory.

Strategic decisions should indicate how operations objectives would be achieved.

Strategic decisions may call for difficult trade-offs or choices.

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Operations And Supply Chain Strategy

At Disney,"Making People Happy" is an example of

The four elements that form the heart of operations strategy include

According to Michael Porter,the generic types of business strategies include

An example under the capacity area of strategic decisions in operations would be

The operation objectives of quality,cost,delivery,and flexibility are

In the product imitator strategy,the order winner is _____ for the customer,whereas in the product innovator strategy,the order winner is ______ .

Make or buy is an example of what type of strategic decision?

Which of the following is NOT a characteristic of a global corporation?

Another term used for operations objectives is

Strategic decisions are to be made for which of the following decision areas?

A decision has been made that suppliers will be chosen based on quality rather than cost.This is an example of which of the following?

Next year's goal is to fill 99% of all orders from stock.This is an example of which of the following?

Which operations objective does the author suggest as the basis for improvement in the other operations objectives?

Which of the following statements about operations objectives is NOT true?

Which of the following is NOT a characteristic of a distinctive competence?

A global corporation has which of the following characteristics?

Supply chain strategy focuses,in part,on

Which of the following statements concerning the relationship among corporate,business,and functional strategies is correct?

Which of the following statements concerning distinctive competence is NOT correct?

Which of the following statements concerning a firm's operations strategic decisions is NOT correct?

In the product imitator strategy,the order winner is _ for the customer,whereas in the product innovator strategy,the order winner is __ .