Organizational Communication

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Questions Bank

What Is Organizational Behavior?
Personality and Person–Environment Fit
Emotions and Moods
Attitudes and Job Satisfaction
Perception, Decision Making, and Problem Solving
Leadership
Power and Politics
Motivation: Core Concepts
Motivation: Applications
Group Processes and Teams
Managing Conflict and Negotiation
Organizational Communication
Diversity and Cross-Cultural Adjustments
Organizational Culture
Leading Change and Stress Management

All Questions

Question 1

Free

Multiple Choice

What are the first few minutes of communication referred to as?

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meet-n-greet

breaking the ice

first impression

thin slices

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Question 2

Free

Multiple Choice

Which of the following refers to how much time a person is speaking during a conversation?

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vocal mirroring

emphasis

activity level

conversational engagement

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Question 3

Free

Multiple Choice

Which of the following refers to how much influence one person has on the turn-taking process of speaking?

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vocal mirroring

conversational engagement

activity level

emphasis

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Question 4

Free

Multiple Choice

Which of the following refers to copying of the others' behaviors (e.g., body movements, facial expressions, or speech)?

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vocal mirroring

conversational engagement

activity level

emphasis

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Question 5

Free

Multiple Choice

Which of the following refers to the variation in the person's tone, stress, and rhythm in a conversation?

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vocal mirroring

emphasis

activity level

conversational engagement

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Question 6

Multiple Choice

Research has found that the negotiators who practiced the best initial communication received ______ .

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Longer interviews

Better compensation packages

More attention

Fewer second interview callbacks

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Question 7

Multiple Choice

Which of the following is referred to as the process by which individuals stimulate meaning in the minds of other individuals by means of verbal or nonverbal messages in the context of a formal organization?

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perception

conflict

organizational communication

interaction

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Question 8

Multiple Choice

Which of the following statements are true regarding organizational communication?

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Communication is less important than most skills for negotiating the best deals.

Negative organizational communication relates to job performance and satisfaction.

Organizational communication has been referred to as the "social glue that ties organizations together."

Organizational communication is a specialized field today and emerged as a scientific discipline in the early 1800s.

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Question 9

Multiple Choice

It has been said that the first function of an executive is to ______ .

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surround themselves with good people

work to build strong teams

negotiate a good compensation package

develop and maintain a system of communication

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Question 10

Multiple Choice

The communication the sender transmits in the Shannon-Weaver communication process is ______ .

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verbal only

unaffected by noise

includes verbal and nonverbal elements

affected by the channel selected

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Question 11

Multiple Choice

Which of the following initiates the communication process in the Shannon-Weaver model of communication?

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receiver

sender

encoder

channel

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Question 12

Multiple Choice

Which of the following selects a desired message out of a set of possible messages that may consist of written or spoken words, pictures, music, or combinations of these?

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sender

receiver

channel

noise

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Question 13

Multiple Choice

Which of the following is the person or persons who gets the message that is being sent?

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sender

receiver

channel

noise

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Question 14

Multiple Choice

Which of the following is the medium that transmits the message being communicated?

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sender

receiver

channel

noise

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Question 15

Multiple Choice

Which of the following is any communication barrier that may affect how a person interprets a message?

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sender

receiver

channel

noise

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Question 16

Multiple Choice

Which of the following is the transformation of the message into the signal which is sent over the communication channel from the transmitter to the receiver?

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noise

decoder

encoder

sender

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Question 17

Multiple Choice

Which of the following is translating what is seen and heard into an understanding of the message?

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noise

decoder

encoder

sender

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Question 18

Multiple Choice

Which of the following is an example of noise in the communication process?

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message

perceptual biases

encoder

decoder

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Question 19

Multiple Choice

Research has indicated that the choice of communication medium affects both ______ .

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encoder and decoder

the noise and incentives

the urgency and task

the attitudes and behaviors of the receiver

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Question 20

Multiple Choice

Ravi is giving a one-way presentation in his organizational behavior class on communication. Which of the following is Frederick in the Shannon-Weaver model of communication?

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message

decoder

sender

noise

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