Organizational Control And Change

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Managers and Managing
The Evolution of Management
Values, Attitudes, Emotions, and Culture: The Manager As a Person
Ethics and Social Responsibility
Managing Diverse Employees in a Multicultural Environment
Managing in the Global Environment
Decision Making, Learning, Creativity, and Entrepreneurship
The Manager As a Planner and a Strategist
Value Chain Management: Functional Strategies for Competitive Advantage
Managing Organizational Structure and Culture
Organizational Control and Change
Human Resource Management
Motivation Performance
Leadership
Effective Groups and Teams
Promoting Effective Communication
Managing Conflict, Politics, and Negotiation
Used Advanced Information Technology to Increase Performance

All Questions

Question 1

Free

True/False

Control helps managers build competitive advantage.

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True

False

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Question 2

Free

True/False

A control system must to be flexible in order to be effective.

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True

False

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Question 3

Free

True/False

At the input stage, managers use feedback control to anticipate problems before they arise.

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True

False

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Question 4

Free

True/False

In practice, managers can only measure the actual outputs that result from the behavior of their members.

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True

False

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Question 5

Free

True/False

It is more challenging for managers to measure outputs or behavior when an organization and its members perform nonroutine activities.

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True

False

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Question 6

True/False

Behaviors are typically easier to measure than outputs because they are more tangible and objective.

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True

False

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Question 7

True/False

The operating margin is calculated by dividing a company's operating profit by sales revenues.

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True

False

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Question 8

True/False

An organization is said to be highly leveraged if it uses more debt than equity to finance its ongoing operations.

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True

False

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Question 9

True/False

Financial information provides managers with enough the information to measure the four building blocks of competitive advantage.

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True

False

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Question 10

True/False

The least powerful form of behavior control is direct supervision of a subordinate by a manager.

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True

False

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Question 11

True/False

Behavior control tends to be the first type of control that managers at all levels use to evaluate performance.

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True

False

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Question 12

True/False

The more complex a job is, the more difficult it is for a manager to evaluate how well a subordinate is performing.

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True

False

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Question 13

True/False

Bureaucratic rules encourage people to think for themselves.

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True

False

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Question 14

True/False

Clan control relies on values and norms to keep organization members goal-directed.

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True

False

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Question 15

True/False

Revolutionary change is gradual, incremental, and narrowly focused.

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True

False

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Question 16

Multiple Choice

_______ is the process by which managers monitor and regulate the efficiency and effectiveness of the workers in an organization.

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Planning

Organizing

Leading

Controlling

Coordinating

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Question 17

Multiple Choice

_______ systems are the formal monitoring, evaluation, and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plan.

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Social

Routine

Control

Nonprogrammed

Classical

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Question 18

Multiple Choice

Which of the following types of control allows managers to anticipate problems before they arise?

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feedforward control

concurrent control

feedback control

bureaucratic control

clan control

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Question 19

Multiple Choice

During the input stage, managers use __________ control procedures to anticipate problems before they occur.

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input

concurrent

output

feedforward

feedback

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Question 20

Multiple Choice

RST Consulting screens job applicants by viewing their résumés electronically and using several interviews to select highly skilled people.By doing so, the managers at RST Consulting ensure that the wrong candidates are not picked for a particular job.This is an example of

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concurrent control.

feedforward control.

feedback control.

bureaucratic control.

clan control.

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