Organizational Design: Structure, Culture, And Control

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Question 1
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Organizational design involves establishing a firm's structure, culture, and control mechanisms.

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Question 2
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Once a firm finds success in a given organizational structure, it should seek to reinforce and maintain that structure for the life of the firm.

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Question 3
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A planned emergence approach to strategic planning is most likely to be found in a highly centralized firm.

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Question 4
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Firms with a flat structure and a low degree of specialization tend to foster innovation better than firms with a tall structure and high degree of specialization.

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Question 5
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A firm that successfully balances exploitation of current opportunities and exploration of future possibilities is considered ambidextrous.

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Question 6
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A primary advantage of the matrix organizational structure is that it simplifies decision making and communication in geographically diverse organizations.

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Question 7
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Firms that pursue a closed approach to innovation typically enjoy first-mover advantages.

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Question 8
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An open innovation model reduces a firm's absorptive capacity.

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Question 9
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A change in company culture is most commonly accompanied by a change in leadership.

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Question 10
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Results-only-work-environments (ROWEs) are characterized by their use of extrinsic motivations such as promotions or the threat of layoffs.

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Question 11
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Organizational design is

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A
the process of creating, implementing, and modifying the structure of an organization.
B
primarily focused on replacing a firm's competitive advantage with competitive parity.
C
a process that always functions independently of strategy formulation.
D
primarily focused on formulating effective strategies, not implementing them.
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Question 12
Multiple Choice

Why does strategy implementation often require changes within an organization?

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A
Strategy implementation is less important than strategy formulation.
B
Strategy implementation transforms strategy into actions and business models.
C
Strategy always follows structure.
D
Strategy implementation does not affect resource allocation and power distribution within an organization.
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Question 13
Multiple Choice

Which of the following statements is true of strategy in an organization?

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A
Strategy implementation is considered unsuccessful if it requires changes within an organization.
B
To implement a strategy successfully, an organization's structure must be rigid.
C
Strategy implementation does not affect resource allocation and power distribution within an organization.
D
Organizational structure must follow strategy in order for firms to achieve superior performance.
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Question 14
Multiple Choice

Tina is the inventor of a personal fitness tracking device, and she is in the process of hiring employees after receiving investment funding. When considering how to structure her company, she should

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A
emulate the structure of the leading firm in the industry.
B
first establish a strategy and let that be her guide.
C
choose the structure that will give her the most control.
D
ask employees what structure they are most comfortable with.
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Question 15
Multiple Choice

What most likely happens when a firm optimizes its organizational structure to its current situation?

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A
It plants the seed of subsequent failure: the tightly coupled system can break apart when internal or external pressures occur.
B
It achieves superior performance.
C
It makes it difficult for managers to make the necessary changes due to its effects on resource allocation and power distribution.
D
It transforms strategy into actions and business models.
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Question 16
Multiple Choice

________ refers to a firm's resistance to change the status quo that can set the stage for the firm's subsequent failure.

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A
PESTEL factors
B
Formalization
C
Organizational inertia
D
Centralization
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Question 17
Multiple Choice

InSeason Inc. started a chain of organic supermarkets that had initial success. The managers achieved a mastery of the firm's current environment, thereby filling a need in the market. However, InSeason defined and measured it success by financial metrics, with a focus on short-term performance. As a result, the firm put in place metrics and systems to accommodate and manage increasing firm size due to continued success. As a result of this tightly coupled system, InSeason developed a

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A
resistance to change.
B
innovative approach.
C
significant value gap.
D
holacratic system.
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Question 18
Multiple Choice

ValueHealth is a successful drug manufacturer. Because the pharmaceutical industry features a high rate of change and the threat of disruption is high, ValueHealth should

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A
be prepared to restructure as the landscape changes.
B
stick with the structure that brought it success no matter what happens.
C
attempt to implement an unstructured organization.
D
switch to whichever structure is most common in the industry.
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Question 19
Multiple Choice

A firm's ________ determines how the work efforts of individuals and teams are orchestrated and how resources are distributed.

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A
norm
B
culture
C
structure
D
control
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Question 20
Multiple Choice

Which of the following real-world scenarios best exemplifies formalization?

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A
Zappos' focus on allowing its customer service employees to use their own approach rather than depend on scripts
B
McDonald's use of standard operating procedures across the world
C
W. L. Gore's associates organizing themselves in project-based teams that are led by sponsors, not bosses
D
Yahoo's decision to fire its CEO after incurring huge losses
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