Organizational Strategy And Information Systems

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Question 1
Free
Multiple Choice

Cognizant's organizational structure was ________ , but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.

Choose correct answer/s
A

hierarchical, networked

B

matrix, networked

C

flat, matrix

D

hierarchical, matrix

E

flat, hierarchical

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Question 2
Free
Multiple Choice

The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure.

Choose correct answer/s
A

hierarchical

B

networked

C

matrix

D

flat

E

zero time

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Question 3
Free
Multiple Choice

All statements below are true about a matrix organization structure EXCEPT:

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A

The design supports both function and purpose.

B

Operating complexities can be reduced by sharing information among management.

C

Workers are assigned to two or more managers.

D

One weakness is that multiple dimensions of a business are not integrated well with a matrix organization

E

Confusion must be dealt with through frequent meetings and conflict resolution sessions.

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Question 4
Free
Multiple Choice

This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization.

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A

Hierarchical

B

Networked

C

Flat

D

Matrix

E

Social

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Question 5
Free
Multiple Choice

This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands.

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A

Up time organization

B

Social networked organization

C

Hierarchical organization

D

Matrix organization

E

Elastic enterprise

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Question 6
Multiple Choice

IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________ .

Choose correct answer/s
A
transformation
B
management
C
communication
D
implementation
E
conversion
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Question 7
Multiple Choice

Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships.

Choose correct answer/s
A
decision rights
B
business processes
C
values
D
incentives
E
IS
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Question 8
Multiple Choice

Traditional organizations have one of four types of organizational design. What are these four structure types?

Choose correct answer/s
A
Traditional, flat, matrix, technology
B
Hierarchical, flat, matrix, networked
C
Matrix, networked, flat, information
D
Matrix, flat, networked, traditional
E
Social, networked, matrix, hierarchical
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Question 9
Multiple Choice

In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?

Choose correct answer/s
A
Flat
B
Networked
C
Hierarchical
D
Matrix
E
Hybrid
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Question 10
Multiple Choice

In which type of organizational structure will employees report to two or more supervisors?

Choose correct answer/s
A
Hierarchical
B
Networked
C
Flat
D
Matrix
E
Functional
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Question 11
Multiple Choice

In which type of organizational structure is power centralized and the type of environment best supported stable and certain?

Choose correct answer/s
A
Flat
B
Networked
C
Hierarchical
D
Matrix
E
Traditional
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Question 12
Multiple Choice

In which type of organizational structure is power distributed, and particularly suited for an environment that is dynamic and unstable?

Choose correct answer/s
A
Flat
B
Networked
C
Hierarchical
D
Matrix
E
Hybrid
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Question 13
Multiple Choice

A networked organizational structure feels both like a _______ and a _______ organizational structure because it supports a rigid structure with well-connected communication networks.

Choose correct answer/s
A
matrix, flat
B
flat, hierarchical
C
hierarchical, hybrid
D
flat, networked
E
matrix, traditional
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Question 14
Multiple Choice

When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT:

Choose correct answer/s
A
Inform employees when and what is being monitored.
B
Consider the privacy rights of individuals.
C
Ensure monitoring is meaningful to the organization's mission.
D
Capture qualitative inputs in addition to quantitative data.
E
Require workers to complete additional tasks.
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Question 15
Multiple Choice

At Zara, decision rights for ordering have been granted to whom?

Choose correct answer/s
A
Regional managers
B
Headquarters
C
Store managers
D
Central production
E
The commercial team
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Question 16
Multiple Choice

Zara's store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:

Choose correct answer/s
A
Store managers have no real decision rights.
B
The commercial team does not trust the store managers.
C
Store managers do not have visibility into regional demands but the commercial team does.
D
The commercial team has more direct contact with the designers and production.
E
Store managers have no access to sales information for their store.
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Question 17
Multiple Choice

All of the following help to develop informal networks that play an important role in an organization EXCEPT for:

Choose correct answer/s
A
Job rotation
B
Company softball team
C
Virtual communities
D
Performance reviews
E
Attendance at a conference
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Question 18
Multiple Choice

The dimensions of national culture include all of the following EXCEPT:

Choose correct answer/s
A
The distribution of power in society
B
The extent to which society tolerates uncertainty
C
Avoidance of uncertainty
D
The acceptance of technology by society
E
The degree to which society engages in future-oriented behaviors
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Question 19
Multiple Choice

Effective, cross-cultural communication in today's global and "flattened" world is:

Choose correct answer/s
A
Easy to achieve
B
Difficult to achieve
C
Of little consequence to the organizational strategy
D
Achieved by using the best available technologies
E
No longer an issue for managers
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Question 20
Multiple Choice

The negative consequences of monitoring an employee's discrete tasks include all of the following EXCEPT:

Choose correct answer/s
A
The worker can become disconnected from the larger business process.
B
There can be less of an opportunity for the worker to broaden his/her skills.
C
The worker feels empowered to make significant contributions to the business.
D
The personal freedoms of the worker may be intruded upon.
E
The privacy rights of an employee may be violated.
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