Cognizant's organizational structure was ________ , but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
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hierarchical, networked
matrix, networked
flat, matrix
hierarchical, matrix
flat, hierarchical
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Question 2
Free
Multiple Choice
The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure.
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hierarchical
networked
matrix
flat
zero time
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Question 3
Free
Multiple Choice
All statements below are true about a matrix organization structure EXCEPT:
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The design supports both function and purpose.
Operating complexities can be reduced by sharing information among management.
Workers are assigned to two or more managers.
One weakness is that multiple dimensions of a business are not integrated well with a matrix organization
Confusion must be dealt with through frequent meetings and conflict resolution sessions.
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Question 4
Free
Multiple Choice
This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization.
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Hierarchical
Networked
Flat
Matrix
Social
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Question 5
Free
Multiple Choice
This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands.
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Up time organization
Social networked organization
Hierarchical organization
Matrix organization
Elastic enterprise
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Question 6
Multiple Choice
IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________ .
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transformation
management
communication
implementation
conversion
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Question 7
Multiple Choice
Organizational design is all about making sure that _________ are properly allocated, reflecting the structure of formal reporting relationships.
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decision rights
business processes
values
incentives
IS
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Question 8
Multiple Choice
Traditional organizations have one of four types of organizational design. What are these four structure types?
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Traditional, flat, matrix, technology
Hierarchical, flat, matrix, networked
Matrix, networked, flat, information
Matrix, flat, networked, traditional
Social, networked, matrix, hierarchical
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Question 9
Multiple Choice
In which type of organizational design do middle managers do the primary information processing and communication function, telling subordinates what to do and then reporting the outcome to senior management?
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Flat
Networked
Hierarchical
Matrix
Hybrid
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Question 10
Multiple Choice
In which type of organizational structure will employees report to two or more supervisors?
Choose correct answer/s
Hierarchical
Networked
Flat
Matrix
Functional
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Question 11
Multiple Choice
In which type of organizational structure is power centralized and the type of environment best supported stable and certain?
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Flat
Networked
Hierarchical
Matrix
Traditional
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Question 12
Multiple Choice
In which type of organizational structure is power distributed, and particularly suited for an environment that is dynamic and unstable?
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Flat
Networked
Hierarchical
Matrix
Hybrid
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Question 13
Multiple Choice
A networked organizational structure feels both like a _______ and a _______ organizational structure because it supports a rigid structure with well-connected communication networks.
Choose correct answer/s
matrix, flat
flat, hierarchical
hierarchical, hybrid
flat, networked
matrix, traditional
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Question 14
Multiple Choice
When using information technologies to collect data for the purpose of monitoring workers, a manager should do all of the following EXCEPT:
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Inform employees when and what is being monitored.
Consider the privacy rights of individuals.
Ensure monitoring is meaningful to the organization's mission.
Capture qualitative inputs in addition to quantitative data.
Require workers to complete additional tasks.
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Question 15
Multiple Choice
At Zara, decision rights for ordering have been granted to whom?
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Regional managers
Headquarters
Store managers
Central production
The commercial team
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Question 16
Multiple Choice
Zara's store managers place orders that reflect their localized needs. However, order fulfillment is ultimately the responsibility of the commercial team in headquarters because:
Choose correct answer/s
Store managers have no real decision rights.
The commercial team does not trust the store managers.
Store managers do not have visibility into regional demands but the commercial team does.
The commercial team has more direct contact with the designers and production.
Store managers have no access to sales information for their store.
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Question 17
Multiple Choice
All of the following help to develop informal networks that play an important role in an organization EXCEPT for:
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Job rotation
Company softball team
Virtual communities
Performance reviews
Attendance at a conference
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Question 18
Multiple Choice
The dimensions of national culture include all of the following EXCEPT:
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The distribution of power in society
The extent to which society tolerates uncertainty
Avoidance of uncertainty
The acceptance of technology by society
The degree to which society engages in future-oriented behaviors
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Question 19
Multiple Choice
Effective, cross-cultural communication in today's global and "flattened" world is:
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Easy to achieve
Difficult to achieve
Of little consequence to the organizational strategy
Achieved by using the best available technologies
No longer an issue for managers
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Question 20
Multiple Choice
The negative consequences of monitoring an employee's discrete tasks include all of the following EXCEPT:
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The worker can become disconnected from the larger business process.
There can be less of an opportunity for the worker to broaden his/her skills.
The worker feels empowered to make significant contributions to the business.
The personal freedoms of the worker may be intruded upon.
The privacy rights of an employee may be violated.