Promoting Effective Communication

This question bank verified by Studydeets

Questions Bank

Managers and Managing
The Evolution of Management
Values, Attitudes, Emotions, and Culture: The Manager As a Person
Ethics and Social Responsibility
Managing Diverse Employees in a Multicultural Environment
Managing in the Global Environment
Decision Making, Learning, Creativity, and Entrepreneurship
The Manager As a Planner and a Strategist
Value Chain Management: Functional Strategies for Competitive Advantage
Managing Organizational Structure and Culture
Organizational Control and Change
Human Resource Management
Motivation Performance
Leadership
Effective Groups and Teams
Promoting Effective Communication
Managing Conflict, Politics, and Negotiation
Used Advanced Information Technology to Increase Performance

All Questions

Question 1

Free

True/False

Communication can still take place even in the absence of a common understanding.

Choose correct answer/s

True

False

Check answer

Question 2

Free

True/False

Gary wishes to share vital information with his offshore team members in London.When he starts the transmission phase, Gary is the sender.

Choose correct answer/s

True

False

Check answer

Question 3

Free

True/False

The feedback phase of a communication process is initiated by a receiver who then becomes the sender.

Choose correct answer/s

True

False

Check answer

Question 4

Free

True/False

People have greater control over nonverbal communication than verbal communication.

Choose correct answer/s

True

False

Check answer

Question 5

Free

True/False

Perceptual biases help make communication more effective.

Choose correct answer/s

True

False

Check answer

Question 6

True/False

Information richness is the amount of information that a communication medium can carry and the extent to which the medium enables the sender and receiver to reach a common understanding.

Choose correct answer/s

True

False

To unlock the question

Question 7

True/False

Face-to-face communication and electronically transmitted verbal communication both demand attention.

Choose correct answer/s

True

False

To unlock the question

Question 8

True/False

Like wheel networks, chain networks also exist in teams.

Choose correct answer/s

True

False

To unlock the question

Question 9

True/False

In a circle network, every team member communicates with every other team member.

Choose correct answer/s

True

False

To unlock the question

Question 10

True/False

Vertical communication occurs when Scott, divisional manager of production, discusses business issues with Susan, divisional manager of marketing.

Choose correct answer/s

True

False

To unlock the question

Question 11

True/False

Horizontal communication occurs when Scott communicates among his subordinates.

Choose correct answer/s

True

False

To unlock the question

Question 12

True/False

The grapevine is a formal communication network along which official, accurate information flows.

Choose correct answer/s

True

False

To unlock the question

Question 13

True/False

A disadvantage of intranets is their lack of versatility as a communication medium.

Choose correct answer/s

True

False

To unlock the question

Question 14

True/False

A disadvantage of intranets is that they can only be used by people who have expertise in computer software.

Choose correct answer/s

True

False

To unlock the question

Question 15

True/False

Managers should encourage employees to change their linguistic styles to match the organization's culture.

Choose correct answer/s

True

False

To unlock the question

Question 16

Multiple Choice

Which of the following is true about communication?

Choose correct answer/s

It takes place even if a common understanding is not reached.

It does not involve individuals and groups; hence is not a human endeavor.

It is a necessity for gaining a competitive advantage.

It affects the responsiveness to customers negatively.

It plays little or no role in improving the quality or efficiency.

To unlock the question

Question 17

Multiple Choice

Malvin plans to update the production process to take advantage of new and more efficient technologies.He will also train workers to operate the new technologies and to expand their skills.These actions

Choose correct answer/s

will increase responsiveness.

will increase efficiency.

will initiate the transmission phase.

may cause information overload.

will increase information richness.

To unlock the question

Question 18

Multiple Choice

RST Global increased its responsiveness to customers by encouraging its sales representatives to talk freely with their managers about the changing customer needs.Which of the following is most likely to be the factor that helped RST achieve this?

Choose correct answer/s

low information richness

overload of information

high perceptual bias

good communication

effective electronic trail

To unlock the question

Question 19

Multiple Choice

______ is the process by which a message is interpreted by the receiver.

Choose correct answer/s

Encoding

Decoding

Encrypting

Ciphering

Obscuring

To unlock the question

Question 20

Multiple Choice

In the _____ phase, a common understanding is ensured.

Choose correct answer/s

transmission

schema

initiation

simulation

feedback

To unlock the question