The development of promotion mix strategies involves decisions about which combination of elements in the promotion mix is likely to best convey the company's offering to a marketplace.
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Question 2
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Public relations uses publicity, such as news stories and mentions at public events, as a method for influencing the attitudes, opinions, and behaviors of customers.
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Question 3
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The effectiveness and efficiency of promotional strategies for a particular product or product line are often tracked on the basis of price fluctuations.
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The marketing manager doesn't need to understand the basics of promotion since sales is separate from marketing.
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Question 5
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Push and pull promotional strategies are seldom used independently of one another.
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Internal marketing is defined as the way in which internal activities affect external marketing results.
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Question 7
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The AIDA acronym stands for attitude, interest, desire, and activity.
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The order of the steps in the AIDA model is not important as long as the effort has the desired outcome.
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Question 9
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In the action stage of the AIDA model, salespeople and customized direct and interactive marketing first enter the promotion mix.
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Question 10
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Consumers make a purchase during the action stage of the AIDA model.
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Question 11
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Younger consumers are much more likely to want to be "sold to," and therefore place a high value on objective information sources for decision making.
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Question 12
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Digital technologies have not fundamentally changed the way organizations connect and communicate with their customers.
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Question 13
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Customer website interfaces have many dimensions, one of which is correctness.
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When Sony came out with PlayStation®4, it created a website specifically for the new product. This is an example of a microsite.
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Question 15
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It makes little difference where a company is displayed in a list of search results on the Internet, as long as the message is clear.
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Question 16
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Any website feature that can be used on a computer can also be used on a smartphone with the same results.
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Question 17
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Geolocation marketing is the use of geographic data to drive messaging and other marketing decisions.
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Question 18
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Banu downloaded a program from his insurance agency that allowed him to check on a claim from his phone. The first time he used it, a pop-up informed him of a new product and provided a button to click for more information. This is called an in-app ad.
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Question 19
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Viral marketing is a trend that encourages customers to share a marketing message with other potential customers.
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Question 20
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Companies spend too much time ensuring they have current and frequent postings on social media sites; they aren't that important.