Strategic control systems,both informational and behavioral,are used to correct the performance and ultimate strategy of a firm.
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Question 2
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Behavioral controls involve the ability to respond effectively to environmental change.
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Question 3
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Informational controls involve the balance and alignment of the culture,rewards,and boundaries of a firm.
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Question 4
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The traditional approach to strategic control is interactive,while the contemporary approach to strategic control is sequential.
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Question 5
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The traditional approach to strategic control relies on feedback from performance measurement to formulate strategy.
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Question 6
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For firms competing in highly unstable and turbulent industries,traditional strategic controls are most appropriate.
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Question 7
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Sales quotas,operating budgets,and production schedules are examples of traditional controls.
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Question 8
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In single loop learning,the assumptions,premises,goals,and strategies of the organization are continuously monitored,tested,and reviewed.
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Question 9
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Contemporary strategic controls involve comparing actual performance to predetermined goals.
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Question 10
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Informational control is primarily concerned with whether or not the organization is doing the right things.
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Question 11
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Continuous monitoring enhances the ability of the organization to respond with speed and flexibility.
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Question 12
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As firms downsize,a control system based on rewards and culture becomes dysfunctional.
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Question 13
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For young managers who see themselves as free agents,behavioral controls such as rewards and culture can be an effective way to enhance organizational loyalty.
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Question 14
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Once a strong and healthy organizational culture has been established,it becomes self-sustaining.
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Question 15
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The collective sum of individual behaviors of the employees of an organization generally results in what is best for the organization; thus,individual rationality assures organizational rationality.
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Question 16
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The organizational reward system is typically a weak method for motivating employees.
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Question 17
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Different functional areas within an organization often have different reward systems.
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Question 18
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Rewards systems that reinforce the core values of the organization and contribute to organizational cohesiveness are the least effective type.
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Question 19
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For a reward system to be effective,it must be perceived as fair and equitable.
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Question 20
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Boundaries and constraints are just used to maintain order in an organization and have little effect on the strategic priorities of the organization.