Teams: Processes And Communication

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Question 1
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True/False

Lou chose the new product team very carefully, recruiting only the best performers from marketing, operations, finance, and HR. She expected this group to design and develop a stellar new product in record time. She doesn't understand why this team composed only of superstars has not lived up to her expectations. Lou's group has not demonstrated synergy.

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Question 2
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It is easy to keep an accurate account of the contribution of each member in a team.

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Question 3
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True/False

Organizations no longer use brainstorming because of the problems associated with it.

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Question 4
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Leaders do a better job considering recommendations and making final decisions when they do it together with team members.

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Question 5
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True/False

Tran needs to increase his team's creativity. He calls them in to a meeting and tells them to shout out as many ideas as they can think of for a new project. No one is to analyze or criticize any ideas while this exercise is going on. Tran is using the brainstorming technique.

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Question 6
True/False

Creative processes are interpersonal activities that facilitate the accomplishment of the team's work but do not directly involve task accomplishment itself.

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Question 7
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Transition processes are relevant before the team actually begins to conduct the core aspects of its work; they have no role between periods of work activity.

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Question 8
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Conflict management is an action process.

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Question 9
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According to research, task conflict results in increased team effectiveness irrespective of the trust in the team and the manner in which the conflict is managed.

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Question 10
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Noise increases the effort that communicators need to exert to make the communication process work.

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Question 11
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The degree of centralization is higher in a network structure where more communication flows through fewer members.

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Question 12
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According to researchers, a cohesive team is always a high performance team.

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Question 13
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Potency has a strong positive impact on team performance.

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Question 14
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Team potency is higher in teams that have found success in the past.

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Question 15
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Kat is not worried about offering contrary or radical ideas in team meetings because both the team leader and the team members are supportive of new or even seemingly strange ideas and don't laugh at or criticize each other. Kat has a strong feeling of psychological safety within her team.

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Question 16
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Teamwork processes have a moderate negative effect on team performance.

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Question 17
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The shallowest level of cross-training involves positional modeling.

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Question 18
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Team process training helps a team function and perform more effectively as an intact unit.

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Question 19
Multiple Choice

Daniel's team is working on a project to create an effective marketing campaign for a company that specializes in food processors. Daniel gathers all the necessary information to help his team understand the product and the desires and needs of the client. He then clearly explains the responsibilities of each member of the team. He is ensuring that his team has high

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A
process gain.
B
internal variation.
C
decision informity.
D
nominal technique.
E
hierarchical sensitivity.
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Question 20
Multiple Choice

Team ________ is a term that reflects the different types of communication, activities, and interactions that occur within teams that contribute to their ultimate end goals.

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A
gain
B
process
C
diversity
D
cohesion
E
effectiveness
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