Understanding Invidividual Behavior

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Question 1

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True/False

Self-efficacy is an individual's strong belief that he or she can accomplish a specific task or outcome successfully.

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Question 2

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True/False

Job satisfaction can be defined as general assurance in one's own ideas, judgment, and capabilities.

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Question 3

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True/False

Two important approaches to enhancing self-awareness are soliciting feedback from others and using self-assessments.

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Question 4

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True/False

Organizations can't afford to lose talented, highly skilled employees, so they often rely on job satisfaction to keep motivation and enthusiasm high.

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Question 5

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True/False

Organizational commitment refers to an employee's loyalty to and engagement with the organization.

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Question 6

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Various polls in recent years have found that a majority of people trust what senior management is telling them.

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Question 7

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A halo blinds the perceiver to other characteristics that should be used in generating a more complete assessment.

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Question 8

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A change in behavior or performance that occurs as the result of experience refers to perception.

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Question 9

True/False

Attribution is the cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information from the environment.

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Question 10

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Organizing the selected data into patterns for interpretation and response is the last step in the perception process.

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Question 11

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Jorge thinks that he got a C on his midterm because he is not very smart. This is an example of an internal attribution.

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Question 12

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The self-serving bias is the tendency to underestimate the influence of external factors on another person's behavior and to overestimate the influence of internal factors.

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Question 13

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Leif believes that he got an A on his midterm because his teacher likes him and gave him extra points for no reason. This is an example of an internal attribution.

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Question 14

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From the attributions viewpoint, if you call a person careless and lazy, you are making an internal attribution about them.

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Question 15

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The self-serving bias means that people give themselves too much credit when they do well and give external forces too much blame when they fail.

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Question 16

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An internal attribution says that something about the situation caused the person's behavior.

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Question 17

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Teresa is highly imaginative and an artistically sensitive individual who displays a high degree of creativity. According to the Big Five personality factors, these qualities describe her openness to experience.

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Question 18

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The degree to which a person is outgoing, sociable, assertive, and comfortable with interpersonal relationships is called extroversion.

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Question 19

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The degree to which a person is able to get along with others by being good-natured, likable, cooperative, forgiving, understanding, and trusting is agreeableness.

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Question 20

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The degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented is openness to experience.

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