Understanding Invidividual Behavior
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Question 121
Short Answer
__________ is the ability to engage in self-regulating thoughts and behavior to accomplish all your tasks and handle difficult or challenging situations.
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Question 122
Short Answer
__________ is the tendency of people to absorb and express the emotions, moods, and attitudes of those around them.
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Question 123
Short Answer
__________ is a physiological and emotional response to external stimuli that place physical or psychological demands on the individual and create uncertainty and lack of personal control when important outcomes are at stake.
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Question 124
Short Answer
__________ refers to uncertainty about what behaviors are expected of a person in a particular role.
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Question 125
Essay
Briefly describe the perception process.
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Question 126
Essay
List two important approaches to enhancing self-awareness.
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Question 127
Essay
Describe two biases that people commonly apply when making attributions.
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Question 128
Essay
List and briefly describe the Big Five personality factors.
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Question 129
Essay
Describe Carl Jung's four functions related to gathering and evaluating information for problem solving and decision making. Which problem-solving style would be appropriate for an accounting profession?
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Question 130
Essay
Compare and contrast the Type A and Type B behavior patterns.
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Question 131
Essay
List and briefly describe the four components of emotional intelligence
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Question 132
Essay
Most people are happier and healthier when they have positive feelings about their jobs and the organization for which they work. In a short essay, evaluate the relationship between job satisfaction and employee trust in management. Include your assessment of which factor has a greater influence on employee performance.
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Question 133
Essay
Perception is a cognitive process by which we assess and make sense of our environment, and attributions are a particular kind of perception-the judgments we make about what caused our own or someone else's behavior. Use a situation that managers deal with on a regular basis (such as missed deadlines or employee conflict) to illustrate the three steps involved in the perception process and the attributions that could be made about those involved.
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Question 134
Essay
Every manager needs to understand how to self-manage in order to gain control over hectic schedules-he or she needs clarity of mind, clarity of objectives, and an organized system. Devise a personal plan for getting through final exam week that utilizes systematic steps for reaching the goal of self-regulation and effective time management, and present it in a short essay.
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Question 135
Essay
More than likely, you will experience stress in your career as a manager. Stress is a physiological and emotional response to external stimuli, but there is a point beyond which good stress goes bad. Write a short essay in which you contrast two types of stress-challenge stress and threat stress-and give examples from your own life that illustrate each type of stress.
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Question 136
Essay
Managers can play a large role in establishing ways that the organization can help employees cope with stress. In a short essay, describe some ways that managers and organizations can help alleviate stress in the workplace, and what initiatives some companies are taking that contribute to a healthy, productive work environment.
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