All stages of an enterprise are involved, either directly or indirectly, in fulfilling a customer request.
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Question 2
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A supply chain includes only the organizations directly involved in supplying components needed for manufacturing.
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Question 3
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The objective of every supply chain is to maximize the overall value generated.
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Question 4
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The objective of the customer arrival process is to ensure that orders are quickly and accurately entered and communicated to other affected supply chain processes.
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Question 5
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The objective of customer order entry is to maintain a record of product receipt and complete payment.
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Question 6
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The difference between the value of the product and its price remains with the customer as consumer surplus.
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Question 7
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The supply chain planning phase exceeds the supply chain design phase in duration.
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Question 8
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The goal during the supply chain operation phase is to exploit the reduction of uncertainty and optimize performance.
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Question 9
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The replenishment cycle occurs at the retailer/distributor interface.
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Question 10
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The manufacturing cycle occurs at the distributor/manufacturer interface.
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Question 11
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The push/pull view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.
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Question 12
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The production scheduling process in the manufacturing cycle is similar to the order entry process in the replenishment cycle.
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Question 13
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The cycle view of a supply chain holds that the processes in a supply chain are divided into 2 categories depending on whether they are initiated in response to or in anticipation of customer orders.
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Question 14
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The procurement cycle occurs at the manufacturer/supplier interface.
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Question 15
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The cycle view of the supply chain is useful when considering operational decisions, because it specifies the roles and responsibilities of each member of the supply chain.
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Question 16
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Push processes may also be referred to as speculative processes.
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Question 17
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All supply chain activities within a firm belong to one of three macro processes - CRM, ISCM and SRM.
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Question 18
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There is a close connection between the design and management of supply chain flows and the success of a supply chain.
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Question 19
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The drawback of Zara's responsive supply chain is that it tends to sell more products at markdown than most of its competitors.
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Question 20
Multiple Choice
Each stage in a supply chain is connected through the flow of products, information, and funds. These flows often occur in both directions and are usually managed by