Understanding Work Teams

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Question 1
Free
Multiple Choice

The current popularity of teams can be attributed to the fact that ________ .

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A

they outperform individuals

B

they represent a better way to use employee talents

C

they reduce the need for coordination and supervision

D

they aid in the performance of simple tasks that do not require diverse inputs

E

they strengthen the worth of individual team players over the team

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Question 2
Free
True/False

Teams are an effective way to democratize organizations and increase employee involvement.

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True

False

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Question 3
Free
True/False

Teams and traditional departments have the same level of flexibility and responsiveness to external changes.

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True

False

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Question 4
Free
Multiple Choice

Which of the following statements best defines a work group?

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A

A work group performs at a level greater than the sum of its inputs from individual members.

B

A work group interacts primarily to share information, rather than to engage in work that requires joint effort.

C

A work group consists of members who work together and generate positive synergy through coordinated effort.

D

A work group consists of members having complementary skills that are applied in a coordinated fashion to the task at hand.

E

A work group involves individual and mutual accountability regarding results and outcomes.

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Question 5
Free
Multiple Choice

Work groups are characterized by ________ .

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A

the emphasis on generating positive synergy

B

the goal of sharing information among members

C

the mutual and team-based accountability for results

D

the need to attain collective performance

E

the availability of complementary skill sets

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Question 6
Multiple Choice

What is the primary purpose of a work group?

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A
to generate positive synergy
B
to improve collective performance
C
to inculcate a climate of trust
D
to share relevant information
E
to enhance team efficacy
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Question 7
Multiple Choice

Which of the following statements is true regarding a work team?

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A
Work teams are rarely used in organizations today.
B
Work teams are generally less flexible than traditional departments.
C
Work teams generate positive synergy through coordinated effort.
D
Work teams are less responsive to changes in the internal and external environment of the company.
E
Work teams involve members of random and varied skill sets.
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Question 8
Multiple Choice

A work team is characterized by ________ .

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A
the goal of sharing information
B
the presence of neutral to negative synergy
C
the availability of complementary skills among members
D
the individual accountability for outcomes and results
E
the mere accumulation of individual efforts
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Question 9
Multiple Choice

Which of the following accurately differentiates between work groups and work teams?

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A
Work groups are used by top-management employees, while work teams are used by lower-level workers.
B
Work groups are used for functions relating to areas of the external environment, while work teams are exclusively used for departmental problems and issues.
C
Work groups involve members who have complementary skills, while work teams use employees who have random and varied skills.
D
Work teams generate a potential for an organization to generate greater outputs with no increase in inputs, while work groups cannot perform this function.
E
Work teams represent the mere accumulation of individual efforts, while work groups generate a positive synergy within the organization.
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Question 10
Multiple Choice

The extensive use of work teams benefits organizations by ________ .

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A
generating neutral synergy among all employees of the team
B
eliminating the need for mutual accountability for results
C
developing the various team member's skills such that they are random and varied
D
generating a potential for creating greater outputs without increasing inputs
E
ensuring that the mere accumulation of individual efforts is used for group work
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Question 11
True/False

The goal of a work group is to share information.

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True
False
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Question 12
True/False

Nancy is a part of a group at work that stresses collective goals and performance. Nancy is amazed at how well the members of the team use their skills to benefit themselves and their team members. Whenever a problem arises, the team, as a whole, works to provide reasons and solutions. She enjoys working in this group as there is a lot of positive energy. This group that Nancy is a part of is a work group.

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True
False
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Question 13
Essay

Discuss the difference between a work group and a work team.

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Question 14
Multiple Choice

A team consists of employees from the same department who meet for a few hours each week to discuss ways of improving the work environment but they do not have the authority to unilaterally implement any of their suggestions. This is most likely to be a(n) ________ team.

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A
cross-functional
B
virtual
C
self-managed work
D
problem-solving
E
independent
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Question 15
Multiple Choice

Problem-solving teams can ________ .

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A
implement the recommended changes to resolve a problem
B
assume responsibility for the outcomes of a solution they implemented
C
provide recommendations after a discussion amongst department members
D
resolve problems of different departments in an organization simultaneously
E
combine the expertise of employees across different divisions and organizational levels
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Question 16
Multiple Choice

The supervisors of the production division of one of the branches of Georgia Mills have been informed of some irregularities noticed in inventory of raw materials by some trusted subordinates. To get a clearer picture, the supervisors had a quick meeting with the subordinates who reported the matter over lunch. The subordinates recommended rotating the schedule of employees who account for the incoming and used up stock so as to pinpoint the defaulting employee. The supervisors agreed that this was a good strategy but admitted that the matter must be escalated to the production manager before such a change can be implemented. They followed up this meeting with subsequent sessions to evaluate how the change worked. The supervisors and subordinates form a(n) ________ team in this scenario.

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A
cross-functional
B
independent
C
problem-solving
D
virtual
E
self-managed
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Question 17
Multiple Choice

________ teams are defined as groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

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A
Independent
B
Self-managed work
C
Cross-functional
D
Problem-solving
E
Traditional
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Question 18
Multiple Choice

Nick, the director of manufacturing at a large electronics company, has created a team of eleven employees from quality control for working on high priority projects. Nick gives the team members the responsibility of planning and scheduling their own work and making all functional decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

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A
problem-solving
B
self-managed work
C
cross-functional
D
virtual
E
task-resolution
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Question 19
Multiple Choice

Which of the following statements is true regarding self-managed work teams?

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A
Self-managed work teams typically consist of forty to fifty employees.
B
Self-managed work teams typically manage conflicts well.
C
Members of self-managed work teams typically report lower job satisfaction.
D
Self-managed work teams are typically composed of employees from different departments who work independent of each other.
E
In the case of self-managed work teams, supervisory positions take on decreased importance.
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Question 20
Multiple Choice

Which of the following teams is more likely to be made up of employees from about the same hierarchical level but different work areas?

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A
problem-solving
B
self-managed work
C
cross-functional
D
traditional
E
departmental
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