A survey of over 2,100 CFOs across 20 industries indicated that a lack of interpersonal skills is the top reason why some employees fail to advance.
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True
False
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Question 2
Free
Essay
Discuss the growing importance of interpersonal skills in the workplace.
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Question 3
Free
Multiple Choice
________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.
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Assistants
Managers
Secretaries
Interns
Apprentices
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Question 4
Free
Multiple Choice
Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?
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planning
organizing
scrutinizing
controlling
envisioning
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Question 5
Free
Multiple Choice
Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?
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planning
organizing
scrutinizing
evaluating
leading
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Question 6
Multiple Choice
Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia." She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?
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controlling
planning
formulating
leading
organizing
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Question 7
Multiple Choice
Which of the following functions do managers undertake as part of planning functions?
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defining an organization's goals
implementing strategies for achieving goals
executing plans to integrate activities
accomplishing goals of a project
employing strategies to coordinate tasks
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Question 8
Multiple Choice
According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a ________ .
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leader
figurehead
resource allocator
negotiator
disturbance handler
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Question 9
Multiple Choice
Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing?
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leader
liaison
disseminator
spokesperson
negotiator
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Question 10
Multiple Choice
Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?
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figurehead
leader
liaison
entrepreneur
resource allocator
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Question 11
Multiple Choice
Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?
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figurehead
leader
symbol head
monitor
spokesperson
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Question 12
Multiple Choice
According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.
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entrepreneur
resource allocator
spokesperson
leader
disseminator
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Question 13
Multiple Choice
The role of a(n) ________ , according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.
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spokesperson
disturbance handler
entrepreneur
leader
liaison
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Question 14
Multiple Choice
According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.
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spokesperson
disturbance handler
entrepreneur
resource allocator
negotiator
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Question 15
Multiple Choice
According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.
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disseminator
liaison
entrepreneur
resource allocator
disturbance handlers
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Question 16
Multiple Choice
According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?
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monitor
disseminator
spokesperson
entrepreneur
liaison
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Question 17
Multiple Choice
According to Mintzberg's classification of managerial roles, which of the following is a kind of decisional role?
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negotiator
disseminator
liaison
spokesperson
monitor
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Question 18
Multiple Choice
The role of a(n) ________ is a type of informational role according to Mintzberg's classification of managerial roles.
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figurehead
disseminator
liaison
entrepreneur
negotiator
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Question 19
Multiple Choice
Which of the following is true regarding technical skills?
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They can be learned only through formal education.
They encompass the ability to apply specialized knowledge.
They are not required at all kinds of jobs.
They are monopolized by professionals.
They comprise the ability to understand and motivate people.
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Question 20
Multiple Choice
The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________ .