Work Design And Measurement

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Question 1
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Ergonomics is the use of computers and robots in the workplace.

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Question 2
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Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.

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Question 3
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One disadvantage of specialization is worker dissatisfaction.

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Question 4
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The quickest, most effective way to improve an employee's job satisfaction is to increase his or her compensation.

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Question 5
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Job enrichment involves giving a workers a greater share of the total task, which is why they feel enriched.

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Question 6
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Trust is a factor influencing productivity.

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Question 7
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Many lower-level jobs are monotonous and boring.

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Question 8
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Job enrichment involves an increase in the level of responsibility for planning and coordinating tasks.

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Question 9
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Self-directed teams are allowed to make changes in the work processes under their control.

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Question 10
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Self-directed teams often are great sources of information regarding improvements to work processes.

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Question 11
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Motivation influences quality and productivity, but not the work environment.

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Question 12
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One important factor that influences productivity is trust between workers and managers.

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Question 13
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Ergonomics is an important part of job design to consider for factory work but not for office work.

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Question 14
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Potential benefits of self-directed teams include higher productivity and greater worker satisfaction.

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Question 15
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One of the potential benefits of self-directed teams is higher quality.

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Question 16
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One potential disadvantage of self-directed teams is higher turnover and absenteeism.

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Question 17
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Job design relates to people, therefore technology has little impact.

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Question 18
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Methods analysis cannot be done for new jobs (ones that do not yet exist) since it requires observation of the process.

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Question 19
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One therblig is the equivalent of one hour of sustained work by one average person.

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Question 20
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A flow process chart is helpful for visualizing the portions of a work cycle during which the equipment is busy or idle.

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