Workplace Emotions

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Questions Bank

Introduction to the Field of Organizational Behaviour
Individual Behaviour
Perceiving Ourselves and Others in Organizations
Workplace Emotions
Foundations of Employee Motivation
Applied Performance Practices
Decision Making and Creativity
Team Dynamics
Communicating in Organizations
Power and Influence in the Workplace
Conflict and Negotiation in the Workplace
Leadership in Organizational Settings
Designing Organizational Structures
Organizational Culture
Organizational Change

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Question 1

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Emotions represent the cluster of beliefs, assessed feelings, and behavioural intentions towards something or someone.

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Question 2

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Emotions are brief events or "episodes" that subside or occur in waves.

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Question 3

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True/False

Moods represent our reaction to specific people or events, whereas emotions are not directed toward anything in particular.

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Question 4

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People are consciously aware of most emotions they experience.

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Question 5

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Emotions generate a core affect that something is good or bad, helpful or harmful, to be approached or avoided.

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Question 6

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Strong emotions trigger our conscious awareness of a threat or opportunity in the external environment.

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Question 7

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Moods tend to be longer-term emotional states

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Question 8

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Emotions serve to put us in a state of readiness

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Question 9

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Attitudes are fleeting physiological experiences we have in response to an attitude object.

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Question 10

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Attitudes develop from our emotional experiences as well as from the perceptual process.

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Question 11

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Attitudes consist of the following three components:

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Question 12

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Beliefs represent our perceptions about the attitude object.

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Question 13

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Attitudes represent a cluster of beliefs, motivation, and feelings about an attitude object.

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Question 14

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Feelings represent your conscious positive or negative evaluations of the attitude object.

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Question 15

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People with the same feelings may form different behavioural intentions based on their unique past experience.

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Question 16

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Research concludes that when our emotions and logical analysis of a situation conflict with each other, we should follow our emotions.

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Question 17

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Attitudes are experiences, whereas emotions are judgments.

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Question 18

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Cognitive dissonance is more likely to occur when the dissonant behaviour is known to everyone, was done voluntarily, and can't be undone.

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Question 19

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One way people reduce cognitive dissonance is by changing their beliefs and feelings.

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Question 20

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A person's emotions are influenced by his or her personality, not just from workplace experiences.

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