Practice 1

Introduction to Managing Operations Across the Supply Chain

Practice 2

Operations and Supply Chain Strategy

Practice 3

Managing Processes and Capacity

Practice 4

Extension : A Supplement: Process Mapping and Analysis

Practice 5

Productprocess Innovation

Practice 6

Manufacturing and Service Process Structures

Practice 7

Managing Quality

Practice 8

Extension: A Supplement: Quality Improvement Tools

Practice 9

Managing Inventories

Practice 10

Lean Systems

Practice 11

Customer Service Management

Practice 12

Sourcing and Supply Management

Practice 13

Logistics Management

Practice 14

Demand Planning: Forecasting and Demand Management

Practice 15

Sales and Operations Planning

Practice 16

Materials and Resource Requirements Planning

Practice 17

Project Management

Practice 18

Extension : A Supplement: Advanced Methods for Project Scheduling

Practice 19

Sustainable Operations Managementpreparing for the Future