Practice 1

The Operations Function

Practice 2

Operations and Supply Chain Strategy

Practice 3

Product Design

Practice 4

Process Selection

Practice 5

Service Delivery System Design

Practice 6

Process-Flow Analysis

Practice 7

Lean Thinking and Lean Systems

Practice 8

Managing Quality

Practice 9

Quality Control and Improvement

Practice 10

Forecasting

Practice 11

Capacity Planning

Practice 12

Scheduling Operations

Practice 13

Project Planning and Scheduling

Practice 14

Independent Demand Inventory

Practice 15

Materials Requirements Planning and ERP

Practice 16

Supply Chain Management

Practice 17

Sourcing

Practice 18

Global Logistics