Practice 1

The Operations Function

Practice 2

Operations and Supply Chain Strategy

Practice 3

Product Design

Practice 4

Process Selection

Practice 5

Service Delivery System Design

Practice 6

Process-Flow Analysis

Practice 7

Lean Thinking and Lean Systems

Practice 8

Managing Quality

Practice 9

Quality Control and Improvement

Practice 10

Supply Chain Management

Practice 11

Forecasting

Practice 12

Capacity Planning

Practice 13

Scheduling Operations

Practice 14

Project Planning and Scheduling

Practice 15

Independent Demand Inventory

Practice 16

Materials Requirements Planning and ERP